Senior Product Manager Credit and Data Platform

You will define the strategy and roadmap for a credit servicing and collections platform, lead large-scale execution with cross-functional partners, establish success metrics, and use data and AI-first experimentation to improve scalability, operational efficiency, customer satisfaction, portfolio risk management, and regulatory compliance.

Responsibilities

• Set the strategy and roadmap for the credit servicing and collections team
• Lead platform-scale execution with Engineering, Product, Design, Finance, Operations, Regulatory, and Compliance teams
• Deliver an automated global platform without compromising reliability or trust
• Define success metrics for platform scalability and operational efficiency
• Use AI-first product development and experimentation to improve outcomes
• Establish the vision, strategy, and goals for the credit servicing and collections team
• Identify customer and operational pain points to shape the product roadmap
• Build a product development team that can execute on the roadmap
• Launch core platform capabilities with the Capital and Issuing product teams

Requirements

• 8+ years of experience building high-scale platforms in fast-growing technology or fintech environments
• 2+ years of experience in credit and arrears management
• Experience delivering complex product and platform initiatives at scale
• Ability to operate with autonomy in ambiguous environments
• Customer-centric product management experience
• Data-based decision-making
• Experience setting vision and strategy for teams
• Strong communication skills with internal and external stakeholders