Senior Product Manager

Aviso Wealth:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We are looking to fill an opening for a Senior Product Manager to join Aviso’s Product Management team and help shape the future of investing for Canadians through a best-in-class wealth advisor platform.

Reporting to the Director of Product Management, the Senior Product Manager will lead the Advisor Hub product family and directly own Advisor Hub ACP, which serves advisors at ACP introducing brokers and portfolio management firms. You will also manage and coach three Product Owners who own the other products in the family.

You will help establish and champion our customer-centric product model: empowered, cross-functional teams that discover meaningful customer and business problems, test solutions early, and deliver value incrementally. Working in a leadership triad with a Product Designer and Tech Lead, you are accountable for product value and business viability; the Product Designer leads on desirability and usability; and the Tech Lead and engineers lead on technical feasibility. Together, you share responsibility for product outcomes and make informed trade-offs rather than treating feature delivery as the goal.

This is both a hands-on product role and a people leadership role. You will bring a deep understanding of customers, product data and business constraints to the area you own, working with your team to discover solutions that deliver measurable outcomes. Across the product family, you will set direction, guide priorities and coach Product Owners to lead their areas as outcome-oriented product leaders rather than backlog administrators. You will also champion this way of working across Aviso, building trust through evidence, collaboration and incremental results as we continue to adopt the customer-centric product model.

As oneaviso:

• We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported

• We Dare –You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working

• We Share – You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed

• We Deliver – You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

• Set product direction and measurable outcomes for the product family with the Director of Product Management; align the areas owned by your Product Owners with customer needs and Aviso’s business priorities
• Lead discovery in your own area and coach Product Owners to work with customers, users, data and stakeholders to understand problems, test assumptions, and evaluate opportunities before committing to solutions
• Partner with the Product Designer and Tech Lead in the leadership triad to explore options and balance value, viability, desirability and feasibility; involve engineers early and make trade-offs together
• Break larger opportunities into small, testable increments; collaborate with the team on a practical release plan, learn from each release, and adapt based on customer behaviour and measurable outcomes rather than feature output alone
• Own prioritization and the product backlog for your area, ensuring stories and other work are clear and ordered for implementation; support your Product Owners in doing the same, without taking ownership of engineering implementation or technical delivery
• Work with partners in compliance, privacy, operations, marketing, finance and technology to understand constraints early, address dependencies and ensure solutions can work for the business
• Manage, coach and develop Product Owners across their product areas, creating clarity on outcomes, strengthening discovery and judgement, and fostering collaborative relationships with design and technology counterparts
• Communicate product direction, evidence, trade-offs and results to stakeholders; advocate for the customer-centric product model, demonstrate its value through incremental wins, and help remove organizational barriers to its adoption
• Stay curious about investor needs, industry trends and the competitive landscape, using those insights to challenge assumptions and identify opportunities for meaningful improvement

Requirements

Your experience and skills:

Innovation benefits from diverse perspectives, backgrounds and experiences. We encourage you to apply if you meet most, even if not all, of the following requirements:

• Bachelor’s degree or equivalent practical experience
• Significant hands-on experience managing technology-powered products; typically 8+ years of related experience, though equivalent depth and impact are welcome
• Demonstrated understanding of a customer-centric product model and modern product discovery and delivery: identifying opportunities, testing assumptions, working across disciplines, and measuring outcomes. You can explain its value and help an organization adopt it in practice
• Experience setting product direction, defining success measures, prioritizing against customer and business outcomes, and delivering value through small, iterative releases
• Strong customer, analytical and problem-solving skills; ability to combine research, feedback and product data to make sound decisions and communicate trade-offs clearly
• Experience partnering closely with product design, technology leads and engineers; enough technical fluency to understand constraints and collaborate effectively without assuming engineering ownership
• People leadership and coaching skills, with the ability to develop Product Owners who own distinct product areas and work effectively within cross-functional teams.
• Business acumen and the ability to work across functions such as customer experience, finance, sales, marketing, operations, compliance and privacy; financial services experience is an asset
• Strong communication and stakeholder-influence skills, including the ability to build support for new ways of working through evidence, collaboration and visible results
• Understanding of end-to-end customer experience and dependencies across products; comfort with product, analytics and collaboration tools
• Fluent communication skills in English are required and bilingual skills in French are an asset

Benefits

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Here are a few things that set us apart:

• Competitive compensation package that rewards and recognizes individual contributions
• Excellent health, dental and insurance benefits to meet the diverse needs of our employees
• Generous vacation time, fitness benefit, parental leave top-up options
• Matching contributions to our retirement program
• Commitment to the continuous improvement of our staff through learning & development and an education assistance program
• Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $120,000 - $135,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.