About the role
We are seeking a Senior Product Designer who has been part of a high-performance engineering team building innovative products and exceptional UIs. You will work directly with security service providers using our vSOC platform and with end-users who operate it self-service—ensuring the product is discoverable, delightful, and highly productive for both user groups.
You will partner with Product Management and Engineering to shape experience concepts, rationalize feasibility and cost, and bring solutions to market quickly in an iterative, evidence-driven manner.
About You
You enjoy fast-paced environments, bring a positive attitude, and excel at getting things done. You enjoy being part of a high performing team and are also able to self-direct and self-start. You consider yourself to be top tier talent and are eager to help others raise their game. You enjoy working with customers, are an excellent communicator, and able to engage and interact with people of various backgrounds and skill levels. You want your work to have meaning, to be important. You want to be part of creating something great.
As a RADICL Senior Product Designer, you will:
- Human + Agent Experience Design
- Design workflows where humans and intelligent agents collaborate to solve problems, troubleshoot threats, and complete security tasks efficiently.
- Lead UX for distributed SOC operations—supporting high-urgency, high-clarity decision flows.
- Dual-Persona UX Research & Design
- Work directly with service provider analysts to deeply understand their workflows and how a vSOC platform enables scale.
- Engage with SMB end-users to ensure the product is easy to adopt, onboard, navigate, and realize value from without expert knowledge.
- Design Delivery
- Create wireframes, information architecture, interaction models, and low- to high-fidelity prototypes (clickable and testable).
- Translate conceptual workflows into clear, testable UX solutions.
- Rapid User Testing & Validation
- Facilitate usability tests, discovery interviews, and structured feedback loops.
- Turn user insights into hypotheses and iterative design improvements.
- Cross-Functional Collaboration
- Work hand-in-hand with engineers to ensure solutions are actionable, performant, and mindful of technical constraints.
- Partner with Product to prioritize the right problems, validate assumptions early, and rationalize decisions against cost and complexity.
- Establish UX Standards
- Contribute to the growing design system, accessibility standards, design patterns, and UX guidelines for an AI-driven security platform
What You Bring:
- 6+ years in a design role for a B2B SaaS company dealing with high data volume, complex workflows, and ideally, a multi-product platform.
- Proven background embedded within a high-performance engineering team, building innovative products where the UI is a core competitive and commercial differentiator.
- Strong portfolio demonstrating:
- Effective workflow and interaction design
- Data-dense or operational tool UI
- Design + engineering collaboration
- Research → insight → prototype → shipped solution lifecycle
- Proficiency with leading design tools such as Figma (preferred), FigJam, and prototyping frameworks with Figma Make or Claude Design.
- Strong capability in translating complex technical processes into clear, intuitive experiences.
- A strong systems thinker who obsesses over usability, clarity, and measurable outcomes.
- Experience working in agile and fast-moving startup environments.
Nice-to-Haves
- Familiarity with SOC operations, cybersecurity tooling, or IT service management products
- Experience designing agentic or AI-assisted workflows
- Understanding of analytics-driven UX and user onboarding frameworks
- Experience contributing to or coding in front-end environments (React, TypeScript)
Why Join Us:
- Build the future of security operations—where AI augments human defenders
- Contribute to a mission that protects critical industries and innovative SMBs
- Significant ownership of product direction and user experience outcomes
- Work in a high-trust, high-impact culture built for execution, craft, and creativity within a product-led company.
About the Workplace
At RADICL, we prioritize our culture and believe the strongest teams are built through daily, side-by-side collaboration and experiential sharing. We also value individual freedom and flexibility. For this reason, we have a hybrid work model. As a team, we are in office M/W/Th with work-from-home on Tuesdays and Fridays. For remote positions, periodic travel to Boulder will be expected to participate in company events and meaningful side-by-side collaboration opportunities.
RADICL offices are in downtown Boulder, Colorado with easy-to-access employee parking provided by the company. We offer comprehensive, competitive benefits including health, dental, and vision as well as 401K and a responsible PTO plan.
We encourage motivated, talented, mission-oriented, and fun people to apply. Let’s do this!