Leads design of healthcare member experience (marketing, onboarding, portal) by collaborating with product, engineering, and clinical teams to simplify complex workflows into intuitive, scalable interfaces.
Fabric is rebuilding how people access and navigate healthcare. We are looking for a Product Designer to shape the experience our users rely on when it matters most, from their first interaction with Fabric through the care journeys they return to again and again. You will be the design partner for the member side of our product. You will work with product, engineering, and clinical teams to translate complex healthcare workflows into experiences that feel intuitive and easy-to-use.
This is a senior-level role with broad design ownership. You will take on significant scope as the design partner for key areas of the member journey. We are looking for someone who is eager to drive impact across the member experience and lead the design implementation of the product vision.
What You'll Do
As a Senior Product Designer for our member experience, you will be the primary design contributor for how members interact with Fabric across key touchpoints. Your primary responsibilities will include:
Lead the design of key parts of the member experience: marketing site, signup and onboarding, member portal, in-product flows.
Partner with product managers, engineers, and clinical SMEs to translate complex care workflows into intuitive user experiences.
Conduct user research where it matters and bring evidence to design decisions.
Facilitate design workshops and alignment sessions to drive product strategy and scope definition.
Build and maintain the components and patterns that scale across the member experience – and contribute to our Design System
Run design reviews. Give and receive feedback that makes the work stronger.
Partner with brand and marketing on the consumer expression of Fabric across acquisition channels.
Why You Might Be a Good Fit
You have product design experience with shipped consumer-facing work.
You have strong product thinking. You do not just make things look right, you make them work right.
You are comfortable with ambiguity. You can move from problem to wireframe to prototype to ship.
You don’t wait for requirements; you actively shape them through collaborative planning.
You are curious about healthcare and willing to learn the domain deeply.
You have strong craft in Figma and a portfolio that shows your range across both flows and visual quality.
You use AI tools as a natural part of your design process – whether that is Figma Make, Claude, or other tools that help you move faster and think more broadly.
You can present work to engineers, PMs, and executives and adapt your communication to each audience.
This Might Not Be The Right Fit If...
You are a pure visual designer or pure brand designer. This role requires product design depth.
You need a tightly scoped brief. You will be defining problems, not just executing on them.
You are operating at a Staff, Lead or more senior role. You will be miscast at this level and comp band.
You are seeking organizational leadership or management with no IC execution and ownership.
Your Qualifications
5+ years of product design experience with shipped consumer-facing work.
Hands-on experience contributing to a design system, building and maintaining components, documenting patterns, and thinking about scale.
Mastery of Figma and modern design tooling, including AI-powered features.
Comfort using AI tools such as Figma Make and Claude to accelerate idetaion, prototyping, and documentation.
Strong communicator who can present work to engineers, PMs, and executives.
Conducts user research independently (e.g., interviews, usability tests, and concept validation), and uses findings to drive design decisions.
Bonus Points
Healthcare, fintech, or other regulated consumer experience.
Mobile design depth (iOS / Android patterns).
Design system contribution or ownership.
Front-end implementation familiarity, including using AI coding tools to prototype in code.
Brand and marketing design experience.
The national pay range for this role is $110,000.00 – $130,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.