Senior/Principal Site Reliability Engineer

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As a Senior/Principal SRE Engineer, you will be a key player in ensuring the reliability, scalability, and performance of our critical IT infrastructure. You will leverage SRE principles and an automation-first mindset to build and maintain resilient hybrid cloud environments. This role is ideal for a candidate who thrives in a fast-paced, innovative setting and is passionate about solving complex challenges with cutting-edge technology.

Key Responsibilities

• Provision, configure, and support resilient hybrid cloud deployment architectures using an Infrastructure-as-Code framework.
• Proactively collaborate with development teams to ensure new applications are production-ready, scalable, and reliable from inception.
• Develop and maintain tools and frameworks to automate operational tasks, including deployment, monitoring, and recovery.
• Conduct thorough root cause analysis of production issues and implement preventative measures to improve system resilience, demonstrating strong problem-solving skills.
• Manage CI/CD platforms, Linux infrastructure, and contribute to capacity planning and operational runbooks.
• Design and implement proactive service monitoring, alerting, and trend analysis to maintain service availability and performance SLAs.
• Participate in an on-call rotation to support critical applications and services, responding to and resolving incidents efficiently.
• Contribute to comprehensive documentation related to infrastructure design, deployment, and operational procedures.

Qualifications

Your Experience:

• 6+ years of Devops engineering experience on mission-critical, enterprise-level systems in a hybrid (both cloud and on-prem) environment.
• 3+ years of hands-on experience with cloud environments, preferably Google Cloud Platform (GCP).
• Expertise in configuration management and Infrastructure-as-Code using frameworks such as Terraform and Ansible.
• Strong programming/scripting knowledge in languages like Python, Bash, or Go for infrastructure automation.
• Demonstrated experience with CI/CD pipelines (e.g., GitHub, Jenkins, Artifactory) and a strong foundation in Linux/Unix administration.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Preferred Qualifications

• Experience with containerization and orchestration technologies, particularly Kubernetes.
• Hands-on experience with monitoring and observability tools such as Datadog, Grafana, or Prometheus.
• Understanding of networking principles including firewalls, load balancers, and complex network designs.
• A curious and positive mindset with a passion for applied learning and challenging existing processes for continuous improvement.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.