Senior People Partner

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

Zipline is scaling faster than we believed possible. As our business grows, our leaders need exceptional partners who help them build stronger organizations, make harder decisions faster, and continuously raise the talent bar.

As a Senior People Partner, your job is to make the business better through people. You'll partner directly with leaders across Ops teams to build stronger teams, coach exceptional managers, improve organizational effectiveness, and ensure Zipline continues attracting and developing extraordinary talent.

This isn't a traditional HR role. You'll help leaders strengthen their organizations, make difficult people decisions, improve management quality, and solve the challenges that come with rapid growth.

What You'll Do

• Guide talent decisions. Partner with leaders on hiring, performance, and promotion decisions that directly strengthen their teams.
• Coach managers. Work directly with managers on performance feedback, employee development, difficult conversations, and supporting their teams through organizational change.
• Support learning & development. Help leaders identify capability gaps in their teams and connect managers and employees with development opportunities that build skills as the business scales.
• Support employee relations. Handle sensitive employee concerns with discretion and professionalism, partnering with Legal and senior People Partners on next steps.
• Connect the People org. Work closely with People Operations and Recruiting to keep the employee experience consistent and improving across the lifecycle.
• Reinforce culture and accountability. Help leaders set clear expectations and give direct feedback so their teams reflect Zipline's values in practice.

What You'll Bring

• 7+ years of experience in HR, People Business Partnering, or a related role supporting managers and teams in a fast-paced environment.
• A practical, solutions-oriented approach to solving organizational and people challenges.
• Strong judgment and the ability to navigate complex people situations with professionalism, objectivity, and discretion.
• Ability to build trust quickly while providing candid, thoughtful guidance to managers at all levels.
• Experience using people data and business context to inform decisions and improve team effectiveness.
• Confidence coaching managers through performance management, employee development, and difficult conversations.
• Curiosity, low ego, and a desire to continuously learn, improve, and adapt as the business evolves.
• A collaborative mindset and willingness to roll up your sleeves to help solve problems wherever they're needed.

Your Impact

Leaders trust your judgment and proactively seek your partnership on important people decisions. Managers become more effective because of your coaching and leaders increasingly rely on your judgment to navigate tough people decisions. Employees trust the People team because concerns are handled consistently, thoughtfully, and with integrity.

What You’ll Receive

• Meaningful ownership and the opportunity to make a visible impact.
• The chance to partner with exceptional leaders and help build high-performing teams.
• A fast-paced environment where you'll grow through direct feedback, real responsibility, and continuous learning.
• A mission-driven team working to build the world's first logistics system that serves all people equally.

What Else You Need To Know

This is an onsite role in South San Francisco.

The starting cash range for this role is $170,000-200,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!