Senior Operations Specialist

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release

Pay Rate: $17.90/Hour ~ $19.50/Hour (Based on work experience)

Shift: Monday ~ Friday, starts at 7:00am ~ 4:00pm

Boot Allowance: $250/Year

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Ready to roll with us? Click Apply to join the WM team today

I. Job Summary

At WM, the Senior, Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations.

II. Essential Duties and Responsibilities

• A Senior, operations specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department-related information daily, communicates with other supervisors and managers on operational matters, maintains the office, and is the proxy for KRONOS for all daily updates for drivers and helpers.
• Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customers about service issues as required, and communicating with employees about scheduling and work assignments as needed.

III. Qualifications

A. Required Qualifications

• High School Diploma or GED (accredited) or bachelor's degree in accounting
• 3+ years of relevant work experience (in addition to education requirements).
• must be at least 18 years of age and
• legally eligible to work in the country where the position is located
• Bilingual in English and Spanish (advance level)
• Experience with tax withholding and working on quarterly filings with the Government of Puerto Rico
• Proficient with Microsoft Suite (Word, Excel, and others) and other accounting applications.

B. Preferred Qualifications

- Experience preparing Payroll Declaration and uploading data to the CFSE website (Gvmt of Puerto Rico).
- Experience preparing the Chauffeur's Insurance (Seguro Choferil) return and uploading data to the DTRH website.


IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.


V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.