About the company
A fast-growing Amazon growth agency helping consumer brands scale and dominate their categories on Amazon and other e-commerce marketplaces. The company is expanding its services, launching new ventures, and building the CEO's personal brand.
Role overview
We are seeking an operations manager to act as the CEO's right-hand and operational partner. This role focuses on turning the CEO's ideas and vision into structured execution plans, managing multiple projects, and ensuring smooth day-to-day operations across the business. You will also serve as the CEO's executive representative — attending meetings, making decisions, and driving outcomes on their behalf.
The ideal candidate is proactive, highly organized, AI-proficient, and comfortable working in a fast-paced entrepreneurial e-commerce environment.
Requirements
Key responsibilities
Operations & project management
Translate the CEO's vision into actionable project plans with clear timelines and deliverables
Manage multiple projects across different areas of the business
Build systems, SOPs, and automations to support company scalability
Coordinate with internal team members, contractors, and vendors
Manage CRM systems and marketing automation tools
Track KPIs and report on operational and business performance
Oversee e-commerce operations and coordinate with Amazon/marketplace teams
Executive support & CEO representation
Manage the CEO's calendar, inbox, and communications
Attend internal and external meetings on behalf of the CEO, providing updates and making decisions as delegated
Schedule meetings, calls, and appointments
Book domestic and international travel, including full itineraries — occasional light travel required for in-person meetings or events
Conduct research and present recommendations for key decisions
Prepare presentations, reports, and documents as needed
Be available for weekend communication and tasks when needed
Marketing & personal brand
Manage the CEO's social media content calendar
Coordinate content creation and publishing
Support the growth of the CEO's personal brand (podcasts, speaking engagements, YouTube)
Assist with lead generation initiatives and funnel management
Additional responsibilities
Anticipate needs and proactively solve problems
Present solutions and recommendations rather than simply reporting issues
Ensure projects are completed and deadlines are met
Take full ownership of operational responsibilities and outcomes
Benefits
Candidate profile
Highly proactive, resourceful, and solution-oriented
Strong organizational and project management skills
Comfortable working in a fast-paced, entrepreneurial environment
Proficient with AI tools (ChatGPT, automation platforms, AI-assisted workflows) — AI fluency is a core requirement, not a nice-to-have
Experience in e-commerce, DTC brands, or Amazon-related businesses strongly preferred
Able to manage both operational leadership and executive support responsibilities
Comfortable representing the CEO in meetings and acting as a decision-making proxy
Flexible schedule — willingness to work weekends when needed
Compensation
$40,000 – $70,000 per year
Working hours
8:00 AM - 5:00 PM EST (Flexible, with weekend availability as needed)