Senior Operations Coordinator

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.- DHL Global Forwarding has an opening for a Senior Operations Coordinator in Dubai, United Arab Emirates. Administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.

Join us in connecting people and improving lives!

In this Senior Operations Coordinator position

• Administer import/ export plans and processes to optimize service and performance
• Perform transactional operational tasks related to import/ export in adherence to regulations and internal procedures
• Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations
• Prepare calculations for duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations
• Draft, distribute and archive all required import/ export documents
• Check invoices and shipping documents to enhance accordance with federal regulations
• Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations
• Ensure export, import and gateway operations are as per business guidelines and compliant with set expectations
• Administer IT systems related tasks to provide updated information on shipment
• Cooperate with internal functions such as customer service, product, sales, etc.
• Connect with overseas office to check and verify shipment information
• Resolve recurring issues, and suggest enhancements for import/ export work methods focusing on increasing effectiveness and efficiency

Stakeholders

• Explain facts, policies and practices related to job area
• Support and interact primarily with colleagues of own sub-function
• Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge

Management Responsibility

• Individual contributor without direct responsibility for leading others

Now, here is what we need from you!

Education Level

• Bachelor’s Degree or equivalent experience/qualification

Experience Level

• Less than 2 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.