Senior Operational Risk Manager

As Senior Operational Risk Manager at CMC Markets, you'll be the architect of resilience, building frameworks that protect both the business and its clients whilst enabling sustainable growth.

This isn't a tick-box compliance role. You'll work directly with the Head of Compliance and Operational Risk, influencing senior leadership decisions and presenting to board committees whilst having one direct report. Your insights will drive real change across departments, and you'll see the tangible impact of your work daily. With a direct report to develop and mentor, you'll also grow your leadership capabilities in an environment that values your professional growth.

The role offers exposure to both retail and institutional operations, and the opportunity to shape operational risk practices across the ANZ region. You'll be working on meaningful projects that enhance how we protect our clients and our business.

Why You'll like working here

Just some of the reasons you’ll love working here include:

• Leave benefits: Accrue 5 additional annual leave entitlements each year called My Days, as well as enjoying 5 extra annual leave days once you pass 12 months. Enjoy your birthday off to spend time with family and friends, on us! Utilise a free annual charity day to give back to your community.

• $0 Trades: Staff & family trading accounts with CMC Markets Invest have access to the best brokerage rates in the market - $0 trades for all domestic and international equity orders!

• Continuous learning: Our L&D offering covers both technical and performance training, ensuring you're always learning new skills.

• Unlimited access to a dedicated benefits & wellbeing hub where you can save money through various retailer discounts, and make use of a variety of resources that will enhance your physical and mental wellbeing

• Collaboration: We believe that great things happen when smart people work together, that’s why we’ve made the decision to work five days in the office.

• Office perks: Help yourself to free breakfast cereals, condiments, and coffee to fuel your workday. Our culture club provides opportunities for everyone whether you’re into fitness, pizza making classes, socialising or bringing out your competitive side in trivia or lawn bowls!

What you’ll be working on

You'll manage operational risk incidents and conduct risk and control assessments across departments, partnering with stakeholders to identify risks and design effective controls using our incident management System. When gaps emerge, you'll develop action plans that are practical and sustainable.

Board reporting will be a regular part of your work, you'll prepare operational risk reports and incident summaries that inform strategic decisions. Your analysis of risk indicators will help prevent issues before they occur, and you'll support operational risk projects that strengthen the business.

You'll maintain our operational risk policies and procedures, ensuring they reflect best practice and regulatory requirements. Through the risk-based monitoring programme, you'll review both our CFD and stockbroking businesses to confirm controls remain effective. Working with internal and external auditors, you'll ensure recommendations are tracked and implemented thoughtfully.

As BCM Coordinator, you'll work with senior management and the BCM Committee to maintain governance across all business lines. You'll develop and maintain the BCM framework, including policies, procedures, continuity plans, and business impact assessments.

Regular scenario testing will keep our business prepared for disruption, and you'll deliver training to ensure everyone understands their role in maintaining continuity..

What will help you be successful?

• A minimum of 5 years’ senior management experience in an operational risk or related environment within financial services in Australia;

• Solid knowledge and understanding of operational risk principles;

• Understanding of business continuity management governance frameworks and business continuity best practice and protocols;

• Strong organisational skills;

• Relationship management, influencing and leadership skills;

• Excellent communication skills, especially related to facilitation of operational risk assessments and control-based BCM testing and reporting;

• Exceptional ability to remain calm under stress; and

• A relevant degree qualification.

You must have full working rights in Australia.

The things we live by

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone

Click on the link to find out more about the things we live by at CMC Markets CMC Markets - Culture Video

We’re always on the lookout for great people, so even if you don’t feel you are a 100% fit, apply with your up-to-date CV and we’ll consider you for this role and any other suitable opportunities across the business.

We look forward to hearing from you!

Please be vigilant when applying for jobs online. CMC Markets will never request personal identification details, such as Date of Birth or Tax File Number prior to an offer being made. If your initial application is successful, regardless of whether you've applied directly or through an approved recruiter, you will always liaise with a representative from CMC's Talent Acquisition team. We will only discuss a role you have formally applied for via phone or email (CMC Markets email address); and never via Facebook or Telegram