SENIOR OCEAN OPERATIONS SPECIALIST — BOOKINGS & CAPACITY

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do:

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

• Be the PIC for your customers. One face for the customer from booking to delivery: confirmations, milestones, changes, exceptions. You own the follow-up, so nothing waits and nothing is lost.
• Run the bookings. Place and manage bookings with the carriers against our allocations: forecast in, bookings placed, cut-offs met, rollovers fought and escalated. Keep the weekly booking cycle running.
• Manage the allocation. Track capacity used versus committed per carrier and lane; flag gaps and surpluses early; keep utilisation and the forward view up to date every week.
• Quote from the card. Prepare quotations from the rate card — base, surcharges, validity — within our committed turnaround. Escalate only what the card does not answer.
• Coordinate the chain. Origin teams, carriers, customs, warehouse and inland transport for the port-to-DC leg — including documentation, dangerous-goods checks and reefer requirements where they apply.
• Keep the record clean. Shipment files, milestones and costs per shipment complete and correct, so billing is right the first time and margin is visible.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.