Senior NPI Operations Program Manager - Supply Chain Operations

Position Overview

Oracle Cloud Infrastructure (OCI) is seeking an experienced Principal Program Manager to lead end-to-end New Product Introduction (NPI) and Product Lifecycle Management programs supporting OCI's rapidly expanding cloud infrastructure portfolio.

Reporting to the Director or Senior Director of Supply Chain Operations, this individual contributor will own the operational execution of complex hardware programs from concept through production ramp, sustaining engineering, and end-of-life. As the operational leader for assigned programs, you will coordinate globally distributed teams across Product Engineering, Supply Chain, Manufacturing, Planning, Quality, Procurement, and Data Center Operations to ensure successful product launches and lifecycle execution.

This role requires exceptional program management, operational expertise, and the ability to influence cross-functional stakeholders to deliver products with speed, quality, and operational readiness. Success is measured by predictable execution, proactive risk management, and enabling scalable deployment of OCI infrastructure worldwide.

Key Responsibilities

New Product Introduction (NPI) Program Leadership

• Own end-to-end operational execution for complex NPI programs supporting OCI hardware and infrastructure products.
• Develop integrated program plans that align engineering, supply chain, manufacturing, procurement, and deployment organizations.
• Identify technical risks and dependencies that could impact launch schedule.
• Participate in technology and product roadmap reviews, technical design discussions, and complex hardware design issues with sufficient technical depth to challenge assumptions, identify risks, and drive resolution of open issues
• Ensure test infrastructure, test code, and production tooling are available to support manufacturing builds for launch.
• Drive all NPI phase gate and exit criteria to ensure operational readiness before launch.
• Drive execution across all phases of product introduction, ensuring milestones, dependencies, deliverables, and launch readiness remain on track.
• Coordinate global cross-functional teams to deliver successful product launches while balancing cost, schedule, quality, and supply continuity.
• Serve as the primary operational point of contact for assigned NPI programs.

Program Execution & Change Management

• Drive alignment between Demand Planning, Supply Planning, Manufacturing, Procurement, and Engineering throughout product builds and production ramps.
• Coordinate manufacturing readiness, material availability, production schedules, budgets, and deployment planning.
• Drive execution and solve complex technical and operational problems across engineering, operations, and business stakeholders.
• Possess deep technical understanding of the hardware product they are releasing or supporting. Ability to investigate technical issues and operational risk that will impact product release or revenue on a sustaining program.
• Proactively identify program risks, assess operational impacts, and drive mitigation strategies across engineering and supply chain organizations.
• Ensure engineering changes, schedule adjustments, and operational decisions are effectively communicated and executed.
• Support compliance with internal governance processes and operational readiness requirements.

Governance & Program Management

• Develop and manage detailed program schedules, milestones, dependencies, and risk registers.
• Facilitate cross-functional readiness reviews and phase gate meetings.
• Track program health using metrics, dashboards, and executive reporting.
• Drive issue resolution by coordinating stakeholders across multiple organizations.
• Ensure launch criteria and operational readiness requirements are successfully achieved prior to production release.

Product Lifecycle Management

• Manage products beyond initial launch through sustaining engineering, lifecycle planning, and end-of-life activities.
• Coordinate Engineering Change Orders (ECOs), product revisions, supplier transitions, and manufacturing updates.
• Lead stop-ship actions and drive long term corrective actions through the investigation of complex technical and operational issues and lead root-cause analysis and remediation efforts.
• Identify and resolve technical and operational blockers affecting manufacturing and test.
• Coordinate across engineering and other supply chain teams to resolve complex execution issues.
• Partner with Engineering and Supply Chain teams to qualify alternate sources and reduce supply risk.
• Lead operational planning for hardware product release, inventory disposition, product transitions, and end-of-life execution.
• Support continuous improvement of lifecycle management processes and operational governance.

Cross-Functional Leadership

• Partner closely with: Product Engineering, Hardware Engineering, Manufacturing Operations, Supply Planning, Procurement, Quality, Logistics and Data Center Operations
• Influence technical and operational decisions that improve manufacturability, scalability, quality, and deployment readiness.
• Build trusted relationships across engineering and operations teams to drive alignment without direct management authority.
• Provide program leadership and cross-team validation activities across globally distributed organizations.

Executive Communication

• Develop concise executive-level status reports highlighting program health, key milestones, risks, dependencies, and mitigation plans.
• Present recommendations and trade-offs to senior leadership to support timely decision-making.
• Simplify complex technical and operational issues into actionable business updates.
• Maintain clear communication throughout all phases of program execution.
• Continuous Improvement
• Identify opportunities to improve NPI execution, governance, operational readiness, and lifecycle management processes.
• Develop standardized tools, templates, dashboards, and best practices supporting scalable program execution.
• Leverage AI and automation tools, where appropriate, to streamline workflows, improve reporting, and enhance decision-making.
• Lead technical root-cause analysis for operational issues and drive lessons learned and post-launch reviews to improve future product introductions.
• Promote operational excellence through process optimization and data-driven decision making.

Required Qualifications

Experience

• 5+ years of experience in technical program management, operations program management, product engineering, supply chain, or New Product Introduction within hardware or cloud infrastructure environments.
• Demonstrated success leading complex cross-functional hardware programs from concept through production and sustaining.
• Experience managing multiple concurrent programs in a fast-paced, global organization.
• Strong understanding of manufacturing operations, supply planning, product lifecycle management, and engineering processes.
• Experience supporting hyperscale infrastructure, enterprise hardware, or cloud technology environments is preferred.

Technical Skills

• Deep knowledge of New Product Introduction (NPI) methodologies and operational readiness.
• Deep understanding on diagnosing technical and operational issues.
• Knowledge on leading technical investigations and corrective actions.
• Experience with Product Lifecycle Management (PLM) systems and Engineering Change Order (ECO) processes.
• Understanding of manufacturing operations, test and hardware deployment.
• Experience developing integrated program schedules, risk management plans, and executive dashboards.
• Strong analytical skills with experience using data to drive operational decisions.
• Familiarity with ERP, PLM, and project management tools.

Professional Skills

• Exceptional program management and organizational skills.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Proven ability to influence stakeholders across engineering, manufacturing, supply chain, and operations organizations.
• Ability to manage ambiguity and drive execution in rapidly changing environments.
• Self-motivated with a continuous improvement mindset.

Preferred Qualifications

• Experience supporting cloud infrastructure, hyperscale data centers, or enterprise server platforms.
• Familiarity with Lean, Six Sigma, Agile, or operational excellence methodologies.
• Experience managing global manufacturing partners and contract manufacturers.
• Knowledge of hardware qualification, manufacturing validation, and deployment readiness.
• PMP certification or equivalent program management experience is a plus.

Location: Santa Clara, CA | Seattle, WA | Nashville, TN | Austin, TX

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Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3