Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Technology & Infrastructure (T&I) team. We are insatiably curious and life-long learners focused on technology and innovation.
Work You'll DoProvide technical services in the areas of computer hardware and software. Administers, configures, monitors and tests application servers for business and network operations. Provides suggestions and recommendations for new technology solutions. Work with senior level engineers to implement applications and technology solutions. Monitor daily data and application server backups, upgrades, and patches. Responds to and resolves any critical issues impacting production and other system environments. May serve internal or external clients.
The TeamDeloitte Technology helps power Deloitte's success. The DT- Deloitte University's - Infrastructure Team focuses on delivering world class hospitality experiences and providing technologies that enable leadership development. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The DU Technology & Infrastructure (T&I) Team delivers services internally including:
- Network Management (LAN, WAN, WLAN)
- Incident Management (Following ITIL Model)
- Server Deployment
- Storage Management
- Technology & Infrastructure
- Application Management
- Relationship Management
- Hotel specific technologies
- Audio Visual Services
- Compliance & Security Standards
- Communications
The successful candidate will possess: - Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
Qualifications - 8+ years of experience supporting IT Infrastructure Network environments and/or 6 years with advanced degree. Including but not limited to:
- Design and implement network infrastructure: Plan, configure, and deploy Cisco networking equipment (switches, routers, wireless access points)
- Network performance testing & validation: Ability to conduct site surveys and end-to-end testing to validate throughput, redundancy, and failover capabilities across all floors and workspaces
- Documentation, including but not limited to network diagrams and rack elevation drawings: Create and maintain accurate network diagrams, IP address allocations, and equipment inventory
- Structured cabling oversight: Collaborate with contractors and low-voltage vendors to ensure proper installation of network cabling, including patch panels and IDFs/MDF setup
- 2+ years and proficiency with Troubleshooting skills
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Bachelor's degree in Computer Science, Computer Engineering, or other relevant field and/or additional relevant IT related experience
- Ability to travel 0-10%, on average, based on the work you do
Preferred: - Collaboration with other IT teams: Work closely with systems, security, facilities and other operations teams to ensure seamless integration of their technology needs with existing infrastructure components
- General understanding of Cisco Nexus 9000 series switches
- General understanding of Cisco Catalyst switches (9300, 9200CX, etc.)
- Eager to learn
- Team oriented
- Excellent communication skills (verbal and written)
- Familiar with the following
- Cisco Webex Calling, CUCM and UCCX
- VMWare ESXi
- Dell Storage systems
- Brocade FC switches
- SANNAV
- Infor HMS and Sales & Catering platforms
- Guestroom technology (InfoValue/Crave/JamF MDM solution)
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