Senior Network Engineer
Data#3 · Perth WA ·
- Work mode
- Hybrid
- Seniority
- Senior
- Category
- Network engineering
- Experience
- 11+ years
Data#3 · Perth WA ·
Senior Network Engineer on Data#3's Managed Services team in Perth (hybrid). Day to day: acting as senior technical advisor to customers, leading resolution of complex incidents and outages, producing documentation, and operating environments under ITIL, including datacentre visits. Core stack: Fortinet (FortiGate/FortiManager/FortiAnalyzer), Cisco switching, ISE, BGP/OSPF/IPsec, and Cisco WLC/Mer
Join our high performing, and expanding Managed Services Team
Perth - Hybrid working
Employer of Choice – 11 years in a row!
Data#3 Managed Services team is growing! And we are looking for an experienced Senior Network Engineer to join our team.
Key Responsibilities
Act as a senior technical advisor for customers, providing strategic guidance and solution recommendations across complex network environments.
Identify opportunities for service improvement, automation, standardisation, and technology modernisation.
Lead the technical investigation and resolution of complex incidents, problems, and major outages.
Provide customers with value solutions, to meet their needs, within Data#3's delivery capability.
Produce, manage and adhere to documentation e.g. site schematics, change control documents.
Analyse customer environments and make proactive recommendations to improve efficiency, performance and/or reduce costs.
Operate customer environments within the ITIL quality framework including Change, Incident, Problem and Capacity management.
Resolve customer incidents, problems and requests to required service level targets.
Liaise with customers to perform incident analysis and problem resolution management, to required service targets, defining and recommending appropriate technology solutions where no precedent solution is available.
Manage time in a manner to ensure all tasks are completed within agreed SLA and time frames.
Perform datacentre visits for troubleshooting failures, perform upgrades, and fulfil business requirements.
Key Technical Skills
Fortinet / FortiGate / FortiManager / FortiAnalyzer
Cisco Switching / Cisco Nexus, Catalyst, IE switches / VLAN / STP / HA & vPC experience
Security / Cisco ISE Authentication experience
Routing / WAN / BGP / OSPF / IPSEC VPN S2S and Remote Access experience
PTP / Cisco WLC & Meraki Wireless Networking experience
IT/OT Networking Experience
Good to have skills
Infoblocks or similar DDI/IPAM experience
Cambium / Maestro
Cambium APT experience
Starlink
Azure Networking
CloudFlare / WARP
Who is Data#3?
Voted HRD's Employer of Choice for the last 9 years and named one of Australia’s Best Workplaces in Technology by Great Place To Work® in 2024, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART). These values are integral to the way Data#3 works internally and externally with our customer.
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.
REF: KISH114249