The Senior NetSuite ERP Implementation Project Manager for a 6-month contract to assess, stabilize, and drive forward an active NetSuite implementation for a health supplement business.
Senior NetSuite ERP Implementation Project Manager will join an implementation already in progress, determine the true current state, identify risks and gaps, organize priorities, and create a practical roadmap for short-term stabilization, medium-term execution, and long-term ERP maturity.
The environment includes health supplements, sales operations, inventory, purchasing, item master data, fulfillment, finance, process controls, reporting, and related operational workflows.
This is not a generic project coordination role. The right contractor must understand enough NetSuite, ERP implementation, inventory/process flow, and business operations to challenge assumptions, organize decision-making, and drive execution.
Key Objectives
1. Current-State Assessment
The contractor will determine:
- What has been completed.
- What is partially complete.
- What is blocked.
- What has not started.
- What decisions remain unresolved.
- Where business requirements and NetSuite configuration do not align.
- Whether current plans support a realistic go-live.
2. Short-Term Stabilization
Within the first 30 days, the contractor should establish:
- Implementation health assessment.
- RAID log: risks, actions, issues, and decisions.
- Critical-path plan.
- Vendor accountability structure.
- Internal ownership model.
- Executive status reporting.
- 30/60/90-day recovery roadmap.
3. Medium-Term Execution
The contractor will drive implementation progress across:
- Finance and accounting.
- Sales order processing.
- Inventory management.
- Procurement and purchasing.
- Item master governance.
- Fulfillment and warehouse processes.
- Reporting and dashboards.
- Roles, permissions, and approval workflows.
- Data migration.
- Integrations.
- User acceptance testing.
- Cutover and go-live readiness.
4. Long-Term ERP Readiness
The contractor will help define:
- Post-go-live support model.
- Hypercare plan.
- Enhancement backlog.
- Process ownership.
- Reporting roadmap.
- Data governance.
- Operational controls.
- Long-term NetSuite support needs.
Primary Responsibilities
- Lead the assessment and stabilization of the NetSuite implementation.
- Review project plans, SOWs, vendor deliverables, configuration status, open issues, testing status, data migration plans, and business requirements.
- Facilitate discovery sessions with finance, sales, operations, inventory, procurement, warehouse, quality, customer service, IT, and leadership.
- Translate business needs into clear NetSuite workstreams, owners, milestones, and deliverables.
- Identify scope gaps, process gaps, configuration risks, reporting gaps, and operational readiness issues.
- Manage implementation partner activities and hold vendors accountable for deliverables.
- Build and maintain a realistic project plan.
- Maintain issue, risk, decision, dependency, and change-control logs.
- Coordinate UAT planning, test scripts, defect tracking, retesting, and business signoff.
- Support data migration planning and validation.
- Support cutover planning and go/no-go decision-making.
- Provide concise executive-level status reporting.
- Escalate risks early and clearly.
- Help the company move from implementation uncertainty to a controlled execution path.
Relevant Business Processes
The contractor should be comfortable working across:
- Lead/opportunity to quote/order.
- Sales order to fulfillment.
- Procure-to-pay.
- Inventory receiving and adjustments.
- Item setup and item master governance.
- Lot/batch tracking where applicable.
- Inventory costing and reconciliation.
- Returns, credits, RMAs, and customer service workflows.
- Financial close and reporting.
- Operational reporting and dashboards.
- Quality-sensitive or regulated product workflows.
REQUIRED QUALIFICATIONS
PREFERRED REQUIREMENTS
- NetSuite certification.
- PMP or similar project/program management certification.
- Experience in supplements, CPG, food/beverage, manufacturing, distribution, or life sciences.
- Experience with lot tracking, inventory controls, quality holds, production records, labeling, warehouse processes, or regulated product environments.
- Experience with integrations involving ecommerce, EDI, 3PL, WMS, QMS, CRM, BI/reporting, or middleware platforms.
- Familiarity with systems such as MasterControl, SPS Commerce, Celigo, Boomi, Shopify, Amazon, Salesforce, or similar platforms.