Senior Manager Technical Product Owner AI Workbench

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Job Function:

Technology Product & Platform Management

Job Sub Function:

Technical Product Management

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently seeking a Senior Manager, Technical Product Owner, Marketing Workbench (AI Next Frontier) within the Content & Marketing Experiences Product Group of Innovative Medicine Technology (IMT) NA & GCSO to be located in Titusville, NJ or Horsham, PA.

As the Technical Product Owner for Marketing Workbench, you will lead one of Johnson & Johnson Innovative Medicine's most strategic digital transformation initiatives. Marketing Workbench is a flagship product within the AI Next Frontier (AINF) portfolio designed to transform the end-to-end commercial marketing lifecycle through a unified AI-powered experience. The product brings together insights generation, content planning and creation, review and approval workflows, performance optimization, and AI-driven decision support into a seamless experience that enables marketers to move from insight to action while increasing speed, effectiveness, and business impact.

The Workbench serves as the central experience through which commercial marketing teams engage with AI-powered capabilities, enterprise data, intelligent agents, and cross-functional workflows. Through agentic workflows, intelligent automation, integrated decision support, and connected user experiences, the product will help redefine how marketers plan, create, optimize, and execute commercial strategies at scale while enabling the next generation of AI-powered ways of working across Johnson & Johnson Innovative Medicine.

As Product Owner, you will define the technology strategy, product roadmap, and delivery priorities for Marketing Workbench, partnering closely with business leaders and cross-functional stakeholders to translate commercial objectives into scalable, AI-enabled product capabilities. You will drive adoption, innovation, and continuous evolution of one of Johnson & Johnson's most visible AI-enabled products while delivering measurable business value.

This role requires a unique combination of product leadership, business transformation expertise, technical acumen, AI fluency, and cross-functional influence. The ideal candidate is passionate about emerging technologies and experienced in translating complex business challenges into scalable digital products that drive meaningful outcomes.

Key Responsibilities

Product Strategy & Roadmap

• Own and evolve the technology strategy, product roadmap, and lifecycle management for Marketing Workbench.
• Partner closely with business stakeholders to understand strategic priorities, user needs, and future-state ways of working, translating those objectives into a cohesive product roadmap.
• Translate business priorities, future-state operating models, and user needs into scalable product capabilities that accelerate commercial marketing transformation and enable new AI-powered ways of working.
• Define technology investments, product capabilities, and experience enhancements that enable measurable business outcomes and long-term scalability.
• Establish and measure key product outcomes, adoption metrics, user satisfaction, and value realization.

Product Ownership & Delivery

• Serve as Product Owner for Marketing Workbench, responsible for backlog management, feature prioritization, requirements definition, release planning, and roadmap execution.
• Lead product discovery activities, including user research, journey mapping, workflow analysis, requirements gathering, and prioritization.
• Translate business objectives, user requirements, and operational goals into scalable product capabilities, technical requirements, and prioritized delivery plans.
• Balance business priorities, user needs, technical feasibility, risk, and long-term product strategy when making roadmap and investment decisions.
• Drive continuous improvement through user feedback, performance metrics, and evolving business needs.

AI-Powered Workflow Innovation & Technical Leadership

• Lead the design and evolution of AI-enabled workflows that connect insights, content planning, content creation, review and approval processes, analytics, and decision support into a seamless marketer experience.
• Define how intelligent agents, workflow orchestration, enterprise data, and AI-powered capabilities work together to enable marketers to move seamlessly from insight to action.
• Identify opportunities for intelligent automation and workflow transformation across the commercial marketing lifecycle.
• Partner closely with Engineering, Architecture, Data, Security, Privacy, and AI teams to define and deliver scalable solutions.
• Establish the capabilities, integrations, and technical foundations required to deliver a unified marketing experience across the broader AI Next Frontier ecosystem.
• Ensure alignment with enterprise architecture standards, responsible AI principles, privacy requirements, security expectations, and compliance obligations.

Cross-Functional Leadership & Stakeholder Engagement

• Build strong partnerships across Marketing, Commercial Operations, Analytics, Content Management, Experience Design, Architecture, Data Science, Compliance, Privacy, Legal, Procurement, and Technology organizations.
• Collaborate with business leadership to align product priorities, operating model requirements, and technology investments in support of broader commercial transformation objectives.
• Align stakeholders around a shared vision, roadmap, and strategic priorities.
• Lead governance discussions, roadmap reviews, executive updates, investment planning activities, and steering committee engagements.
• Communicate product strategy, risks, opportunities, and outcomes to leadership teams and key stakeholders.
• Serve as the voice of the customer and advocate for user needs throughout the product lifecycle.

Vendor, Adoption & Change Leadership

• Manage relationships with technology providers, implementation partners, and strategic suppliers supporting the product.
• Support vendor evaluations, proofs of concept, investment decisions, and product-related partner engagements.
• Champion product adoption and organizational readiness across diverse stakeholder groups and user personas.
• Partner with training, communications, and change management teams to ensure successful adoption and sustained engagement.
• Foster a culture of experimentation, innovation, and continuous improvement.

Qualifications

Required

• Bachelor's degree in Technology, Business, Marketing, Engineering, Computer Science, Information Systems, or a related field.
• 8+ years of experience in Product Management, Product Ownership, Digital Products, Marketing Technology, Commercial Technology, Enterprise Software, Digital Transformation, or related disciplines.
• Demonstrated experience leading enterprise-scale digital products from strategy through implementation and ongoing optimization.
• Experience defining product roadmaps, prioritizing investments, and delivering measurable business outcomes.
• Strong understanding of agile product management methodologies and modern product development practices.
• Experience translating business needs into scalable technology strategies, technical requirements, and user-centric solutions.
• Experience leading complex cross-functional initiatives within highly matrixed organizations.
• Strong stakeholder management, communication, facilitation, and executive presentation skills.
• Experience influencing across business and technology organizations without direct authority.
• Experience managing technology vendors and strategic delivery partners.

Preferred

• Experience leading digital products that leverage Generative AI, agentic workflows, workflow orchestration, intelligent automation, or related emerging technologies.
• Experience supporting marketing, content operations, omnichannel engagement, commercial operations, analytics, or AI-enabled business capabilities.
• Experience working with enterprise applications, workflow-based solutions, digital experience products, or marketing technology ecosystems.
• Experience operating within healthcare, life sciences, pharmaceuticals, or other highly regulated industries.
• Familiarity with responsible AI principles, privacy requirements, security frameworks, and compliance considerations.
• Master's degree, MBA, or equivalent advanced degree.

Leadership Competencies

• Strategic thinker with strong business and technology acumen.
• Product-minded leader who balances vision, execution, and value realization.
• Comfortable operating in ambiguity and leading transformational change.
• Strong collaborator capable of influencing across organizational boundaries.
• Passionate about innovation and the practical application of AI to solve complex business challenges.
• Skilled at connecting business strategy, user needs, data, technology, and operations into compelling product experiences.

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Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Analytical Reasoning, Consulting, Cost Management, Creating Purpose, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Software Development Management, Strategic Supply Chain Management, Team Management

The anticipated base pay range for this position is :

$122,000 - $211,025

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits