Senior Manager, Supply Chain & QA - India

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

WHAT WE’LL NEED

As Supply Chain Manager for India, you will play a critical role in establishing, scaling, and optimizing our supply chain infrastructure in one of our key growth markets. You will partner closely with Brand Partners, global teams, and regional stakeholders to ensure consistent supply, cost efficiency, and adherence to Wingstop’s quality and food safety standards.

This role is both strategic and hands-on, requiring a builder mindset to support market entry, expansion, and ongoing operations.

Build & Support India Supply Chain Operations

• Establish and manage a reliable end-to-end supply chain network across India
• Ensure continuity of supply by proactively identifying risks and mitigating disruptions, whilst identifying opportunities.
• Partner with franchisees and distributors to oversee demand forecasting for suppliers.
• Monitor and manage cost of goods (COGS) and identify cost optimization opportunities
• Ensure all suppliers meet Wingstop’s quality assurance and food safety standards

Supplier Sourcing & Management

• Source, qualify, and onboard nominated suppliers (food, packaging, equipment). Approve locally (franchisee) managed suppliers and distributors.

• Lead supplier negotiations, contracts, and performance management. In line with regional and global framework

• Implement Supplier Relationship Management (SRM) practices including QBRs, Scorecards and continuous improvement plans

• Strategically map out the next 1-3 years sourcing plan, based on the development pipeline for India. With risk, quality and commercials at the forefront.

• Be a critical thinker and where appropriate identify opportunities that expand the sourcing opportunities outside of India.

• Ensure suppliers are meeting Wingstop governance and regulation on operational and product standards. Full due-diligence and transparency required.

New Market Entry & Expansion

• Lead supply chain workstreams for new restaurant openings across India

• Build scalable procurement and distribution models to support rapid growth

• Coordinate importation (if required), regulatory compliance, and customs processes

• Support BP in Identifying and approving logistics partners.

Cross-Functional Collaboration & Innovation

• Partner with Marketing and Consumer Insights teams on product localization and new menu development

• Support Operations in testing and rollout of equipment and packaging solutions

• Collaborate with global and regional teams to align on standards, leverage scale, and share best practices

• Analyze market trends and provide insights to maintain competitive advantage

Analytics, Reporting & Strategy

• Develop and manage reporting on suppliers, costs, logistics, and performance metrics
• Use data-driven insights to improve efficiency and support strategic decisions
• Contribute to long-term supply chain strategy for India and broader APAC region
• Conduct risk assessments and develop contingency plans

WHAT YOU’LL NEED

• Bachelor’s degree in Supply Chain, Business, or related field

• 6 -8+ years of experience in supply chain, procurement, or logistics

• Experience in QSR, foodservice, industries preferred

• Strong understanding of the Indian supplier landscape and regulatory environment

• Proven experience in supplier sourcing, negotiation, and contract management

• Experience building or scaling supply chains in a growth or startup environment is highly valued

• Strong analytical, project management, and problem-solving skills

• Ability to work cross-functionally and influence stakeholders

• Proficiency in Microsoft Office (Excel, PowerPoint, etc.)

WHO YOU ARE

No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.