Senior Manager SaaS Quality Engineering at Ping Identity – USA - Remote | Jobyssey

You will lead AI-first SDLC transformation across the quality organization, own system validation and quality platform strategy, guide testing and evaluation for AI-aligned product surfaces, improve CI/CD quality signals and production readiness, and hire, coach, and develop senior technical contributors.

Responsibilities

Lead AI-first SDLC transformation across the quality organization
Lead quality strategy and execution across regions
Own quality systems strategy for PingOne MCP Server and Identity for AI-aligned product surfaces
Lead reusable test frameworks, quality tooling, CI/CD quality gates, telemetry, and developer-owned quality enablement
Build customer-oriented system validation across products and platforms
Define validation for customer workflows, microservice dependencies, performance risks, release readiness, and production-risk reduction
Use data to improve SDLC effectiveness, defect escape rates, test reliability, release confidence, and delivery efficiency
Hire, coach, and grow senior technical contributors

Requirements

10+ years of experience in software engineering, quality engineering, engineering productivity, developer platforms, or related technical leadership roles
5+ years leading engineering or quality engineering teams
Experience designing, testing, or evaluating AI-agent workflows or agentic quality tools
Experience with multi-tenant SaaS architecture, microservices, distributed systems, and cloud-native platforms
Experience with CI/CD, UI/API test frameworks, release readiness, quality gates, SLOs, SLIs, and observability
Experience with AWS, EKS or Kubernetes, Lambda or serverless systems, distributed data systems, and event-driven systems
Excellent written and verbal communication skills

Benefits

Generous PTO and holiday schedule
Parental leave
Progressive healthcare options
Retirement programs
Education reimbursement
Commuter offset for specific locations
Employee Resource Groups
Regular company and team bonding events
Global volunteering and community initiatives

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