Senior Manager, Reliability & Platform Engineering
McMaster-Carr · Chicago, IL (Elmhurst) ·
- Seniority
- Senior
- Category
- Devops
- Experience
- 8+ years
- Visa sponsorship
- No
- Company size
- 1000+
- Salary
- USD 351,000 – 403,000 / year
McMaster-Carr · Chicago, IL (Elmhurst) ·
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Lead reliability and platform engineering for McMaster-Carr’s hybrid infrastructure, ensuring the performance and uptime of its ecommerce site and backend systems.
Who We Are
McMaster-Carr is trusted by industrial customers to help keep manufacturing lines running, operations moving, and customers innovating. We earn that trust by offering the right products, making them easy to find, and delivering them quickly.
Our website, , is a huge part of that promise, and it's earned a reputation among engineers for being fast, reliable, and refreshingly easy to use. Customers count on it whether they're replacing a critical part, keeping operations moving, or finding exactly what they need under real time pressure.
At McMaster-Carr, engineering is central to everything we do. Our systems power a business that customers rely on every day, and the reliability, scalability, and performance of those systems directly shape the experience we deliver.
Our Culture
We intentionally cultivate a culture focused on clear execution and long-term growth. We build and maintain nearly all our critical systems ourselves, outsourcing very little, because we believe engineers who own their systems end-to-end build better ones, and many of the systems running today have been evolving here for decades. That responsibility means engineering work starts with a deep understanding of the problem and its impact, grounded in clear ownership, open communication, and direct feedback. Our teams are trusted to make thoughtful decisions about how work gets done, balancing a high bar for quality with practical execution. We've built much of our infrastructure on-premise by choice, not default, and we're bringing that same diligence with us as we extend into cloud and colocation.
Our leaders understand that great engineering organizations are not built by simply solving today’s problems. They are built by developing strong technical teams, creating systems that scale with the business, and establishing practices that allow engineers to do their best work.
How You’ll Make an Impact
We're looking for an exceptional engineering leader to help define the future of engineering at McMaster-Carr, someone who can move from solving hard technical problems themselves to leading others through those same challenges. You'll join a department where site reliability is already championed by strong technical leaders across every team you touch, but this role carries a unique charge: setting the vision for how our reliability practices evolve company-wide. Success here means cultivating strong engineering talent, providing technical leadership across multiple simultaneous efforts, and influencing outcomes well beyond your own direct contributions.
Our engineering teams operate within domains: distinct, high-impact areas of our platform that let engineers dive deep, build expertise, and release work that matters. In this role, you and your team will shape the reliability, performance, and security of the hybrid systems that power these domains, spanning on-premise data centers, cloud platforms, and the connective tissue between them. You'll partner closely with teams across:
Across these domains, you’ll drive clarity, reduce operational friction, and build the guardrails that allow teams to move quickly without compromising reliability or security.
What You’ll Do
Your first 30 days are about learning with purpose: understanding our current architecture, identifying opportunities to improve the performance of data flow across our systems, and building fluency in our operational tooling. You’ll begin by improving targeted components—small enough to ramp quickly, substantial enough to matter.
As you settle in, you’ll take ownership of ambiguous, cross‑cutting challenges such as:
You’ll create clarity where requirements are fuzzy, build momentum across teams, and deliver durable solutions that raise the reliability bar for the entire organization.
What You Bring
Technologies We Use
Cash Compensation
Total cash compensation is generally around $351,000 - $403,000 and includes profit sharing based on company profitability.
You will also receive a relocation stipend (if applicable) and signing bonus.
Benefits
Growth & Learning
Health & Wellbeing
Family & Future
Time Off
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation. At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, or any other legally protected group.
This position is not eligible for work authorization sponsorship by McMaster-Carr.
Data We Collect
We may collect professional, education and employment-related data, and any assessments made throughout the recruiting process, to evaluate candidacy for employment. To communicate with job applicants, we may collect applicant names, contact information, and other personal identifiers, including those outlined in the California customer records statute. Through voluntary disclosure, we may also collect protected classifications under federal or California law (e.g., race, gender, etc.). For additional details about the personal information we collect and its uses, please click here.
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