Senior Manager Network Control Group (L4)

Position Summary:

Responsible for leading and optimizing the network operations to ensure maximum efficiency, cost-effectiveness, and compliance with industry regulations. This role involves strategic oversight, team leadership, and continuous improvement of the network operations, supporting the company’s goals and enhancing overall performance.

Duties and Responsibilities:

Strategic Network Management:

• Develop and implement strategic plans for network operations to optimize routes, schedules, and capacity utilization

Operational Oversight:

• Oversee day-to-day network operations to ensure smooth, efficient, and reliable transportation of goods and passengers

Team Leadership:

• Lead and manage a team of network controllers and planners, providing direction, support, and professional development opportunities

Performance Monitoring:

• Monitor key performance indicators (KPIs) related to network operations, such as on-time performance, capacity utilization, and cost efficiency
• Identify areas for improvement and implement corrective actions

Data Analysis:

• Analyze operational data to identify trends, inefficiencies, and opportunities for network optimization
• Utilize data-driven insights to inform decision-making and strategic planning

Coordination:

• Collaborate with other departments, including logistics, operations, customer service, and external partners, to ensure cohesive network operations and resolve any issues that arise

Compliance:

• Ensure all network operations comply with aviation regulations, safety standards, and company policies
• Stay updated on industry regulations and implement necessary changes to maintain compliance

Continuous Improvement:

• Drive continuous improvement initiatives to enhance network performance, reduce costs, and improve service quality
• Implement best practices and innovative solutions

Customer Focus:

• Work closely with the customer service team to address customer concerns related to network operations and ensure high levels of customer satisfaction

Reporting:

• Prepare and present detailed reports on network performance, strategic initiatives, and operational challenges to senior management

Minimum Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, Aviation Management, or a related field.
• 10+ years of experience in network operations, logistics, or a related field, with significant experience in the aviation industry.
• Ability to work a variety of shifts within a 24 hour operation.
• Travel >15%

Ancillary Qualifications:

Qualifications listed below, while not necessarily a requirement for this position in each circumstance, provide additional depth and value to the role.

• Master’s degree or relevant certifications (e.g., CSCP, PMP) is highly desirable.
• Work experience in a scholarly environment and information industry.