Senior Manager, Maintenance

Driven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team!

POSITION PURPOSE

The Senior Manager, Maintenance is responsible for leading the site Maintenance organization across all shifts. This role provides leadership for maintenance execution discipline, preventive maintenance performance, CMMS adoption, supervisor accountability, shift-to-shift continuity, and equipment reliability improvement.

The role is accountable for ensuring Maintenance remains focused on equipment reliability, technical health, PM execution, repeat failure elimination, and rapid response to production-critical issues. The Senior Manager, Maintenance will drive a culture of accountability, communication, standard work, and data-driven decision-making across the Maintenance team.

This position plays a key role in sustaining a system-driven, three-shift reliability organization and ensuring daily maintenance behaviors align with the site ownership model.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Maintenance Leadership and Execution

• Lead Maintenance across all shifts to improve equipment reliability, reduce unplanned downtime, and ensure effective response to production needs.
• Establish clear accountability and performance expectations for Maintenance Managers/Supervisors, mechanics, leads, planners, and support roles.
• Drive consistent execution through structured shift handoffs, escalation protocols, issue tracking, and follow-up.
• Ensure resources are effectively allocated to preventive maintenance, planned work, troubleshooting, breakdown response, and reliability improvements.
• Lead routine performance reviews focused on downtime, PM compliance, schedule completion, repeat failures, and open actions.

CMMS, Planning, and Work Management

• Own site CMMS adoption, data integrity, and work management standards, including work order creation, prioritization, planning, execution, and closeout.
• Partner with the Planner/Scheduler to optimize labor loading, job readiness, parts availability, backlog management, and schedule compliance.
• Ensure accurate asset history, failure coding, labor reporting, parts usage, and maintenance documentation.
• Use CMMS data to identify trends, recurring failures, PM gaps, and reliability improvement opportunities.
• Increase planned versus reactive work while protecting production-critical and reliability-focused activities.

Preventive Maintenance and Reliability

• Own PM performance and continuously improve preventive maintenance effectiveness and schedule adherence.
• Optimize PM programs by eliminating low-value activities and aligning tasks with equipment condition and failure modes.
• Partner with Engineering and OpEx to address chronic downtime through root cause analysis and corrective action.
• Implement predictive and condition-based maintenance practices where appropriate.
• Drive improvements in equipment uptime, MTTR, MTBF, and repeat failure reduction.

Team Leadership and Capability

• Lead, coach, and develop Maintenance leaders to strengthen ownership, accountability, technical capability, and communication.
• Establish expectations for response time, work quality, PM completion, schedule adherence, and escalation.
• Conduct performance reviews, coaching, development planning, and succession planning for direct reports.
• Support hiring, onboarding, cross-training, and skill development across the Maintenance organization.
• Promote visible floor leadership and a culture of safety, urgency, teamwork, technical excellence, and accountability.

Maintenance Readiness, Safety, Quality, and Compliance

• Provide oversight of spare parts strategy, inventory controls, and maintenance readiness.
• Ensure critical spares are identified, stocked, maintained, and aligned with high-risk assets.
• Partner with the Spare Parts Supervisor to improve inventory accuracy, prevent stockouts, strengthen vendor support, and ensure parts availability for planned and emergency work.
• Ensure Maintenance activities comply with OSHA, EHS, cGMP, FDA, Quality, and site requirements.
• Reinforce safe work practices, including lockout/tagout, permitting, housekeeping, and incident prevention.
• Maintain accurate documentation to support equipment history, audits, investigations, validation, and calibration requirements.
• Partner with Quality and EHS to address maintenance-related risks, deviations, audit findings, and corrective actions.

Continuous Improvement

• Sustain the Maintenance Transformation operating model through effective governance, KPIs, standard work, and leadership routines.
• Use downtime, CMMS, and production data to prioritize reliability and productivity improvements.
• Partner with OpEx to strengthen Maintenance Excellence, visual management, KPI governance, and structured problem-solving.
• Embed improvements into standard processes and daily routines to ensure long-term sustainability.

Performance Measurements

• Unplanned downtime and equipment uptime
• PM completion and schedule adherence
• Planned versus unplanned work ratio
• Repeat failures and chronic downtime
• MTTR and MTBF
• Maintenance schedule compliance
• CMMS data accuracy and work order quality
• Break-in/emergency work reduction
• Critical spare parts availability and stockouts
• Shift handoff and escalation effectiveness
• Safety, Quality, and audit performance
• Maintenance leadership accountability and team capability

QUALIFICATIONS

EDUCATION/CERTIFICATION:

• Bachelor's degree in Engineering, Industrial Technology, Maintenance Management, Operations Management, or a related technical field preferred.
• Equivalent combination of education and relevant maintenance leadership experience will be considered.
• Lean, Six Sigma, TPM, SMRP, CMRP, or related reliability certification preferred.

EXPERIENCE REQUIRED:

• 10 or more years of progressive maintenance leadership experience in a high-speed manufacturing environment, including experience leading teams in a multi-shift operation.
• Experience with CMMS adoption or implementation, work management, PM execution, maintenance planning, and reliability improvement.
• Experience in FDA, cGMP, ISO, medical device, pharmaceutical, consumer products, or other regulated manufacturing environment preferred.
• Experience working in a union manufacturing environment preferred.
• Demonstrated success improving maintenance execution discipline, downtime performance, PM compliance, and team accountability.

REQUIRED KNOWLEDGE:

• Maintenance execution systems, preventive maintenance programs, predictive maintenance, work order management, and reliability fundamentals.
• CMMS work processes including asset hierarchy, work order lifecycle, failure coding, PM scheduling, backlog management, and reporting.
• Root cause analysis, corrective action, repeat failure elimination, and data-driven problem solving.
• Safety, EHS, cGMP, FDA, Quality, and documentation requirements in a regulated manufacturing environment.

SKILLS/ABILITIES:

• Strong leadership presence with the ability to drive accountability across all shifts.
• Excellent communication skills with the ability to set expectations, provide feedback, and align cross-functional teams.
• Ability to coach supervisors and build leadership capability within the Maintenance organization.
• Ability to balance urgent production needs with long-term reliability discipline.
• Strong analytical skills with the ability to use CMMS, downtime, PM, and work order data to drive action.

WORKING CONDITIONS:

• Manufacturing, packaging, processing, and utility environment.
• Requires regular presence on the manufacturing floor across multiple shifts as needed.
• Requires use of appropriate personal protective equipment in designated areas.
• May require standing, walking, climbing stairs or ladders, bending, kneeling, and inspecting equipment or work areas.
• May be required to respond to urgent operational or maintenance issues outside normal working hours based on business needs.
• Work is performed in a fast-paced, regulated environment requiring adherence to safety, quality, FDA, cGMP, and internal site procedures.

Applicants must be legally authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship.

SALARY RANGE

• $155,000 - $170,000 annually, plus bonus

PDI is pleased to offer a comprehensive and affordable benefits program to our associates, which includes:

• Medical & prescription drug coverage
• Dental / Vision plan
• 401(k) savings plan with company match
• Basic and supplemental life insurance
• Flexible Spending Accounts (FSAs)
• Short- and long-term disability benefits
• Health Advocacy Program / Employee Assistance Program (EAP)

Many other voluntary benefit plans and perks such as: Legal assistance, critical illness, hospital indemnity and accident coverage, discounted home/auto/rental insurance, employee discounts and pet insurance, tuition assistance, referral bonus program, paid parental leave, a health club rebate program and more

At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide: Sick leave, generous vacation and holiday time and paid parental leave