Senior Manager, Lead QA Operations Service Provider

Title:

Senior Manager, Lead QA Operations Service Provider

Company:

Ipsen Innovation (SAS)

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at and follow our latest news on LinkedIn and Instagram.

Job Description:

Are you a quality expert with experience in clinical development and service provider oversight?

At Ipsen, we’re looking for a strategic QA expert to help shape quality excellence across our global clinical and medical operations. The Senior Manager, Lead QA Operations Service Provider , will lead quality oversight of service providers supporting clinical studies, drive compliance and continuous improvement, and partner closely with teams across R&D, Global Medical Affairs, and Procurement.

This is a highly collaborative role with broad visibility across key quality and business stakeholders.

What you’ll do

• Lead the qualification, and oversight of service providers supporting clinical studies

• Ensure quality agreements, compliance activities, and risk-based quality oversight processes are in place and effective

• Monitor service provider quality performance, drive continuous improvement, and escalate quality issues where needed

• Partner closely with cross-functional stakeholders to provide QA expertise and support inspection and inspection/audit readiness

• Contribute to strong quality systems, team leadership, and a culture of excellence

What you’ll bring

• Strong experience in pharmaceutical quality within R&D and/or Medical Affairs

• Solid knowledge of Good Clinical Practice and clinical study environments

• Experience overseeing external service providers in a regulated setting

• Strong analytical skills and the ability to assess risk, investigate issues, and support effective CAPAs

• A scientific degree

• Fluent English

Join Ipsen and bring your quality expertise to a high-impact role shaping excellence across global clinical and medical operations.

#LI-Hybrid

Nous nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons « The Real Us*». La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforçons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. *Soyons nous-même