Senior Manager, Digital & Technology
ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD · Singapore ·
- Seniority
- Senior
- Category
- Management
- Act as a liaison between the business stakeholders and IT system vendors by translating business requirements into application requirements
- Engage with business stakeholders to identify and analyse business needs, conduct requirements gathering, and define scope and objectives
- Subject Matter Expert for Hospitality related core systems including Central Reservation Systems, Property Management Systems and more
- Manage a team of project managers to deliver hospitality projects and programme including project scope, timeline, and deliverables
- Provide recommendations for solutions or improvements to business processes through new technology, or review alternative uses of existing tools and processes
- Evaluate products and services from different vendors, and conduct Proof of Concept (PoC) where necessary
- Provide necessary change and support documentation