Senior Manager, Data Governance

Position Overview

The Senior Manager of Data Governance will lead the strategy, framework, and operational execution of Encore’s Enterprise Data Governance program, enabling trusted, compliant, and high-quality data across all event, labor, and revenue systems.

This role ensures that Encore’s Microsoft Fabric ecosystem - including Purview, Power BI, and OneLake - operates within clearly defined governance standards & data stewardship practices. The Senior Manager will partner with business and technology leaders to embed governance into daily operations, driving improved data confidence, compliance, and value realization across the Data & Event Services lifecycle.

As a people leader, this role will develop and mentor a team of data stewards and analysts, fostering a culture of accountability, literacy, and continuous improvement in how data is defined, maintained, and used across domains.

Key Job Responsibilities

Governance Strategy & Framework

• Execute, Sustain, & Scale Encore’s Enterprise Data Governance strategy, ensuring alignment with business objectives, regulatory requirements, and Microsoft data platform architecture.

• Establish data policies, standards, and controls across data domains (Finance, Operations, HR, Sales enablement, & Product Mgmt).

• Partner with Data Stewards & the D&A hub to embed governance into Microsoft Fabric workflows and data pipelines.

Stewardship Enablement & Oversight

• Maintain and lead a network of business data stewards across domains, providing tools, playbooks, and training for consistent data ownership.

• Oversee data certification and quality monitoring processes for key assets in OneLake and Power BI.

• Promote accountability for data definitions, lineage, and master data integrity, ensuring consistency across event, client, and workforce systems.

Data Quality & Compliance

• Lead enterprise-wide data quality initiatives, focusing on accuracy, completeness, and timeliness of critical data used in event delivery and financial reporting.

• Implement automated data quality rules, lineage tracking, and impact analysis using Microsoft Purview.

• Partner with Legal, Security, and IT to maintain compliance with privacy, security, and retention policies.

People Leadership & Culture

• Lead enterprise-wide data quality initiatives, focusing on accuracy, completeness, and timeliness of critical data used in event delivery and financial reporting.

• Implement automated data quality rules, lineage tracking, and impact analysis using Microsoft Purview.

• Partner with Legal, Security, and IT to maintain compliance with privacy, security, and retention policies.

Business Partnership & Value Delivery

• Partner with FP&A, & Operations leaders to ensure governed data supports critical decision-making and reporting needs.

• Translate governance metrics into business value stories - improving trust in data used for revenue forecasting, labor optimization, and customer & event insights.

• Serve as a liaison between business, technology, and governance committees, representing the Data Governance function in enterprise forums.

Job Qualifications

• Bachelor’s or Master’s degree in Information Systems, Business, or a related field.

• 8+ years of experience in data governance, data management, or analytics, including 3+ years in leadership or stewardship enablement roles.

• Demonstrated experience with Microsoft Purview, Power BI, and Microsoft Fabric (Data Factory, OneLake).

• Proven ability to build and operationalize governance frameworks within enterprise-scale environments.

• Strong understanding of data quality, metadata management, and data lineage principles.

• Excellent collaboration and communication skills - able to influence business and technical stakeholders.

• Experience in Event Services, Hospitality, or Workforce Management environments.

• Familiarity with data cataloging, certification, and ownership workflows in Fabric and Purview.

• Working knowledge of AI governance and data readiness for ML/AI model development.

• Strong presentation skills for executive steering and governance councils.

Competency Group

• Deliver World Class Service

• Hospitality

• Do The Right Thing

• Courage

• Drive Results

• Optimizes & Aligns Work

• See The Big Picture

• Strategic Mindset

• Value People

• Organizational Savvy

• Values Diversity

• Develops Talent

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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