Senior Manager, Cyber Security - US

Job Summary: As a Senior Cyber Security Manager, you’ll be leading a newly created observability and vulnerability management team for Rackspace. Not only is this is a new team, but they are using recently added tools to validate true exposure of our networks and platforms. We’re in need of a strong and very strategic engineering minded leader to grow and mature this team.

Key Responsibilities:

• Lead technical teams responsible for security engineering, security operations tooling, vulnerability management, detection engineering, incident investigation, or infrastructure/cloud security.

• Manage or operate enterprise security tools such as EDR, NDR, IDPS/IPS, vulnerability scanners, exposure management platforms, SIEM/SOAR integrations, cloud security tooling, asset inventory/CAASM, and security monitoring platforms.

• Assess whether security tools are deployed correctly, producing expected telemetry, integrated with downstream platforms, tuned appropriately, and delivering intended security outcomes.

• Translate technical findings into operational plans, remediation priorities, risk decisions, and executive-level reporting.

• Provide technical guidance to employees, colleagues and/or customers.

• Prioritize customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.

• Quickly adapt and respond to dynamic customer needs and expectations through innovative solutions.

• Participate in business continuity planning, data loss prevention, and fraud prevention.

• Identify security architecture, protection goals, objectives and metrics consistent with corporate strategic plan.

• Manage the development and implementation of global security policy, standards, guidelines, and procedures to ensure ongoing maintenance of security.

• Oversee incident response planning as well as the investigation of security breaches and assist with disciplinary and legal matters associated with such breaches as necessary.

• Work with outside consultants as appropriate for independent security audits.

Qualifications:

• Bachelor’s degree in computer science, engineering, or related technical discipline required.

• CISSP, CISM, CRISC, OSCP, GPEN, or equivalent certification desirable.

• Experience leading and directing, related to planning, developing and implementation of technical security systems, controls and practices.

• 10+ years of relevant technical work experience required.

• 4+ years of relevant technical management experience required.

• Experience owning enterprise security tools, vulnerability management programs, operational metrics, vendor relationships, and cross-functional remediation outcomes required.

• Hands-on technical security depth is required; candidates should be able to evaluate whether security tools are properly deployed, integrated, tuned, monitored, and delivering expected coverage and risk reduction outcomes.

• Have strong understanding of vulnerability management lifecycle practices, including asset discovery, authenticated scanning, vulnerability validation, CVSS/EPSS/exploitability-based prioritization, remediation tracking, exception management, SLA governance, and executive reporting.

Work Location/Travel:

• If located in San Antonio, TX you’ll work a hybrid schedule with 2 days in our office, and three days remotely.

• If located outside of San Antonio, TX you may work 100% remotely.

• Infrequent travel may be required (Between 0 – 10% annually).