Senior Manager - Consumer Banking Branch Management (Church St Branch)

Sub-Family Definition

The Branch Management area is responsible for overseeing the overall performance, leadership, and operational integrity of branch locations. Activities may include:

• Directing day-to-day branch operations, ensuring compliance with regulatory requirements, managing risk, and maintaining strong operational controls.
• Leading, developing, and coaching branch teams to achieve sales, service, and community engagement goal.
• Driving branch growth, strengthening client relationships, and stewarding the banks presence.
• Ensuring the effective implementation of enterprise strategies at the branch level and maintain an environment that supports teammate success, operational excellence, and long-term client loyalty.

Career Specialization Definition

Consumer Banking Branch Management is responsible for all functions and staff of branch.

• Accountable for maximizing branch revenues, sales, customer satisfaction, and minimizing operating losses.
• Deploys resources to optimize individual and team performance.
• Responsible for branch compliance with bank policies, procedures, and operational integrity.
• Prioritizes, manages, and communicates promotional campaigns and product initiatives.
• Conducts cold calls on prospective small business customers.
• Maintains and develops relationships with existing customers.
• Creates and manages to branch business plan.
• Represents bank in local community organizations.
• Other duties as assigned.

Career Level Definition

Manages experienced professionals who exercise latitude and independence assignments. Responsibilities typically include:

• Policy and strategy implementation for short-term results (1 year or less).
• Problems faced are difficult to moderately complex.
• Influences others outside of own job area regarding policies, practices and procedures

Knowledge & Experience

• Bachelor's Degree required; equivalent combination of education and experience may be considered
• Typically requires mastery level knowledge and skills within assigned discipline, with broad understanding of areas within the job function, generally gained through work experience
• Typically requires 7+ years prior leadership experience, and demonstrates broad management knowledge to lead teams in a department

Physical/Environmental Requirements

• Must be able to stand for extended periods of time & lift objects up to 30lbs
• May require travel; must have reliable transportation & valid driver's license, if applicable

Required Certifications/Licenses

• May require obtaining and/or maintaining NMLS registration

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit-sharing bonus program. General information on our comprehensive benefits package can be found by visiting .

Job Code: BBBMM3

FLSA Status: Exempt

Salary Grade: 116

We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.