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The Senior Learning Design Professional partners with business leaders, subject matter experts (SMEs), Enterprise AI product managers, and associates to design and develop learning solutions that strengthen technical AI capability and improve performance. You will create and scale practical learning experiences that help technical audiences build and apply the skills needed to support Enterprise AI priorities by leveraging performance consulting, adult learning theory, and instructional design best practices. You will translate capability needs into measurable learning objectives, relevant practice, and performance support while collaborating with SMEs and stakeholders across the organization.

This role is part of the Variable Staffing Pool (VSP), which pays at an hourly rate. VSP Humana associates work part to full time hours based on business need. VSPs are not eligible for associate bonuses and receive limited benefits, which are effective upon hire. The hours for this role are generally aligned based on the associate and business task at hand.

The Senior Learning Design Professional independently manages the design and development of learning solutions for assigned projects and initiatives. The role applies generative AI tools and emerging technologies to accelerate learning design, content creation, assessment development, and learner support.

Job Responsibilities:

• Design and develop engaging, learner-centered experiences that drive technical skill development and performance
• Conduct needs analyses and collaborate with stakeholders to identify capability and performance requirements
• Partner with subject matter experts to translate complex concepts into clear learning objectives and instructional materials, including storyboards, scripts, applied practice, assessments, performance support tools, digital learning experiences, and learner guides
• Develop scalable learning assets and reusable content frameworks that support Enterprise AI initiatives
• Ensure course materials remain accurate, current, and relevant as technologies and business needs evolve
• Track and analyze learning effectiveness through learner feedback, assessment results, proficiency gains, behavior change indicators, and job performance improvements, and recommends enhancements based on findings
• Provide guidance to facilitators and select appropriate learning technologies, collaborative tools, and delivery methods to support development and application
• Create high-quality multimedia learning assets, including videos, simulations, e-learning courses, job aids, and performance support materials
• Plan, organize, develop, and deliver curricula and programs to meet specific learning needs. This role may involve facilitating live and virtual sessions.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Learning and Performance, Adult Education or similar field or equivalent experience
• 5+ years of experience designing and delivering learning solutions in a corporate environment, including e-learning modules and facilitated learning events
• 3+ years of facilitating engaging in-person and virtual learning experiences using diverse instructional techniques in a corporate environment
• Experience designing learning solutions that support technical skill development, emerging technologies, digital transformation, AI capabilities, or related upskilling initiatives
• Proven ability to communicate learning approaches, recommendations, and outcomes to stakeholders across functional and leadership levels
• Demonstrated ability to plan, execute, and manage learning projects effectively, including timelines, stakeholder communication, and risk mitigation
• Track record of successful training design, development and implementation experience using various methods (e.g., facilitated, cohort, rotational programs, e-learning) and software (e.g., Articulate 360, Adobe Captivate, Camtasia, Vyond, Adobe Creative Cloud, or similar learning and content-authoring platforms)
• Experience managing courses in Cornerstone on Demand or a similar LMS

Preferred Qualifications

• Bachelor's or Master's degree in Instructional Design, Education, Learning Technologies, or a related field
• Experience leveraging generative AI tools to enhance learning design, content development, learning operations, or learner engagement, with a general understanding of Enterprise AI concepts and responsible AI practices
• Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick)
• Experience in IT, health care, or insurance environments

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

1

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.