Senior IT Support Analyst I
Rocket Lab · Wallops Island, VA ·
- Seniority
- Senior
- Employment
- Full time
- Category
- Support
- Experience
- 5+ years
- Salary
- USD 75,200 – 94,000 / year
Rocket Lab · Wallops Island, VA ·
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Rocket Lab is hiring a Senior IT Support Analyst to be the senior on-site IT support person at its Wallops Island (LC2) launch facility, owning on-site clients, servers, and network infrastructure and supporting staff and launch operations. Day-to-day work spans Windows/Linux systems, networking, Active Directory, ticketing, and scripting/automation.
ABOUT ROCKET LAB
Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity’s reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us.
SENIOR IT SUPPORT ANALYST I
As a Senior IT Support Analyst I based onsite at Rocket Lab’s Wallops Island (LC2) office, you will work closely with the IT Client Services Lead, and multiple IT teams, including Infrastructure and Launch, in a fast-paced and dynamic environment. You will be the senior on-site support person for the staff at LC2. You will support on-site IT infrastructure – clients, servers and network – as well as for the staff and Launch Engineers/Technicians. This position will suit someone who is seeking autonomy and ownership over their own facility, while having the support of the wider IT team to collaborate on technical solutions. A natural curiosity, strong engineering judgement and a drive to continuously learn are essential. This is an opportunity to keep critical systems running for real space technology programs and contribute to missions that are literally reaching for the stars.
WHAT YOU WILL DO
YOU’LL BRING THESE QUALIFICATIONS:
THESE QUALIFICATIONS WOULD BE NICE TO HAVE:
This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas.
The expected salary range for the position is displayed in accordance with the state of Virginia’s pay transparency requirements. Final agreed upon compensation is based upon individual qualifications and experience.
Base salary is only one part of Rocket Lab’s compensation package for this role. You may be eligible for company stock, or cash incentives, and can purchase discounted stock through Rocket Lab’s Employee Stock Purchase Program. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid vacation, holidays, and sick leave; paid parental leave; and other discounts and perks.
WHAT TO EXPECT
We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.
Important information:
FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.
Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at [email protected] dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:
For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.
Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
Amentum · OCONUS-UK-Warrington