Senior IT Project Manager - HR PMO

Company :

Highmark Health

Job Description :

JOB SUMMARY

The Senior Technical Project Manager leads the delivery of highly complex, enterprise-wide technology initiatives that drive strategic business outcomes. This role is responsible for managing large-scale programs involving multiple workstreams, cross-functional teams, external vendors, and senior executive stakeholders. The incumbent provides leadership throughout the project lifecycle, including business case development, planning, execution, governance, risk management, change management, and operational readiness.

This position serves as a trusted advisor to business and technology leaders, ensuring alignment between business objectives and technical solutions while driving accountability for scope, schedule, budget, quality, and value realization. Success requires strong technical understanding, exceptional stakeholder management skills, and the ability to navigate ambiguity while leading transformational change within a complex, matrixed environment.

ESSENTIAL RESPONSIBILITIES

• Serve as a project leader for the definition, planning, and delivery of multiple large-scale product and technology projects, working with the executive sponsor (Director or higher) and other management as required to ensure achievement of the defined project goals. Receive high risk, visible efforts, must take a lead role in the successful delivery and implementation of cross-functional activities to achieve the desired results for a defined program and/or strategic initiative.
• Drive the day-to-day operation of projects (including budgetary oversight and staffing) ensuring that all projects are reliably delivered on time, on budget and with a consistently high standard of quality.
• Collaborate with all project stakeholders to proactively identify and mitigate project risks with frequent reevaluation and reprioritization of the risk register. Determine communication strategies and execute those to provide accurate and timely project information. Efficiently summarize and present complex ideas and/or data into a format that can be understood by all levels of the organization.
• Cultivate a customer-first attitude by forging relationships with stakeholders to better understand their needs and goals, and seek to discern what the customer impact will be for each project decision and/or action taken.
• Other duties as assigned or requested

EDUCATION

Required

• Bachelors Degree in Business Administration, Management Information Science or closely related field

Substitutions

• None

Preferred

• Master's Degree in Business Administration, or Management Information Science

EXPERIENCE

Required

• 5 years in Project Management
• 5 years delivering business solutions using information technology

Preferred

• 5+ years of progressive project management experience leading large-scale technology initiatives.
• 5+ years managing enterprise software implementations, infrastructure modernization, cloud transformation, cybersecurity, digital transformation, or other complex technology programs.
• Demonstrated success managing projects with cross-functional teams, multiple stakeholders, external vendors, and significant organizational change impacts.
• Experience managing project budgets, financial forecasting, resource planning, and executive-level reporting.Healthcare payer, provider, or health technology experience.
• Experience leading Workday, Salesforce, ERP, HRIS, infrastructure, cybersecurity, data, or digital transformation programs.Experience utilizing Agile, Waterfall, and hybrid project delivery methodologies.
• Experience within a PMO or enterprise portfolio management environment.

LICENSES OR CERTIFICATIONS

Required

• None

Preferred

• Project Management Professional (PMP)

SKILLS

• Customer-first mindset. Skilled at anticipating customers' needs and the ability to build relationships that enable collaboration among all stakeholders and vendors
• Ability to drive change and thrive in ambiguity
• Can successfully manage scope, people and budgets through strategic planning of multiple projects not only for current phases, but for the future as well
• Excellent written and verbal communication skills; Is articulate and can communicate succinctly to multiple levels within a matrixed organization; Must be comfortable presenting to large and diverse audiences
• Assertive leader who can analyze complex problems and works proactively to overcome obstacles by identifying risk and planning out mitigation and contingency strategies
• Strong leadership and interpersonal skills including experience with conflict resolution. Ability to pull together a group of people with diverse skills and make a functional team
• Passion for leading projects and interacting with people to drive technical solutions to a successful completion
• Proven ability to influence change and negotiate solutions
• Ability to lead others who will be running smaller sub-projects and provide mentorship/coaching to less experienced staff

Language (Other than English):

None

Travel Requirement

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice