Senior IT Business Analyst

The opportunity

An exciting role awaits you as an Senior IT Business Analyst - Payment:

We operate complex systems for real-time approval of credit card transactions. You will work with our customers to design the payment systems of tomorrow. These services are characterized by high quality and availability paired with innovation.

This position offers a high level of creative freedom and challenges in the planning and implementation, as well as the ongoing operation of the application. In the process, you will learn about many disciplines of system development, allowing you to grow into an expert.

Day-to-day responsibilities

Being an Senior IT Business Analyst for a specific instance of our “Worldline Pay Front Office” software suite that processes the Authorization and Switching of electronic payments

• Act as an expert for the instance internally and externally and be the primary contact for queries related to the specific instance
• Work closely with product management, software architecture and management in order to create a product that fits the company portfolio
• Manage the stakeholders and their expectations
• Develop scope and define backlog items (epics/features/user stories) that guide the Agile software development team
• Support the DevOps Sqaud with the story estimates and sequencing
• Build and maintain the Squad backlog, including the user stories, enablers and defects
• Define and validate acceptance criteria (based on Definition of Ready & Definition of Done) and evaluate the Sprint result based on that
• Participate in team demo and retrospective
• Assure conceptual and technical integrity of the Product Features is kept at all time
• Keep an overview on common product related activities. Link different topics and detect dependencies to work on solutions to resolve these with the corresponding teams
• Acquire and maintain a solid knowledge of the technologies used for our product development
• Configure the platform via SQL
• Work on incident resolution
• Training, education and leading of other team members

Who are we looking for

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• University degree (master / bachelor) in computer science or similar qualification
• Minimum 5 years work experience in IT services and software development, preferably in the area of electronic payments
• Good experience working in an complex and international environment
• Experience with (scaled) agile frameworks (LeSS, SAFe, etc.) and/or DevOPs
• Ability to work with cross-functional teams to deliver on a common goal
• Ability to work in dynamic situations with short timelines and strict deadlines
• Structured and analytical way of working and distinct ability to do presentations
• Knowledge about payment domain and/or cloud services and/or Continuous Integration & Continuous Deployment would be beneficial
• Strong team player able to listen and communicate at eye level with all stakeholders and team members
• Basic Linux knowledge as User, C++ Code reading capabilities for Analysis purpose and SQL reading and writing capabilities combined with basis shell scripting capabilities
• Experience with Cloud Environments and or Cloud based Applications is beneficial

Perks & Benefits

• Hybrid Working Policy
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the “Learning” platform