Senior HR Generalist - APAC

Senior HR Generalist - APAC

Reporting to: HR Manager - APAC

Job Description

About The Role

We are seeking an experienced, proactive, and commercially minded Senior HR Generalist to support several APAC markets. This role is suited to a confident HR professional who can balance hands-on HR operations with trusted advisory support to leaders and employees across different countries, cultures, and employment frameworks.

As the Senior HR Generalist, APAC, you will act as a key HR contact for assigned markets across the region; partnering with leaders, managers and teams to deliver effective people support across the employee lifecycle. You will manage day to day HR operations, coordinate payroll and benefits activities, support employee relations matters, guide managers on people practices, and help ensure local compliance in partnership with internal stakeholders and external advisors where required.

This is a broad and visible role requiring strong judgement, cultural sensitivity, sound HR fundamentals, and the ability to build credibility with stakeholders across multiple APAC locations while supporting regional consistency and local market needs.

Key Responsibilities

HR Operations, Payroll & Compliance

· Manage day-to-day HR operations across assigned APAC markets, including employee records, employment documentation, HRIS data, policy administration, and employee lifecycle processes.

· Coordinate payroll inputs, benefits administration, leave tracking, statutory processes, and related reporting in partnership with local payroll providers, finance, and external advisors.

· Support compliance with applicable employment legislation, company policies, working time requirements, statutory benefits, and local market practices across assigned countries.

· Maintain accurate HR data and prepare regular reporting on headcount, turnover, leave, workforce movements, and other people metrics.

· Deliver consistent onboarding, probation, mobility, contract change, and offboarding processes aligned with AVTEL standards and local requirements.

· Partner with local managers to identify operational HR risks, resolve process gaps, and strengthen consistency across assigned APAC markets.

· Support end-to-end recruitment and talent acquisition activities across assigned markets, including workforce planning, job briefing, sourcing strategy, candidate management, interviewing, offer management, reference checks and partnering with hiring managers to attract and retain talent.

Employee Relations & Manager Advisory

· Act as a trusted HR partner to employees and managers across assigned APAC markets, providing practical guidance that balances employee experience, business needs, and compliance requirements.

· Support employee relations matters including conduct, performance concerns, grievances, disciplinary processes, workplace conflict, and sensitive employee situations, escalating complex matters where appropriate.

· Coach managers on effective people management, communication, documentation, performance feedback, and difficult conversations.

· Promote fair, consistent, and values-aligned decision-making across markets while recognising local cultural and legislative differences.

· Identify opportunities to improve engagement, employee experience, accountability, and team effectiveness, supporting local leaders with practical action plans.

Regional HR Programs, Projects &Initiatives

· Support the implementation of APAC and global HR programs, including performance management, engagement initiatives, policy rollouts, employee development, workforce planning, and change activities.

· Contribute market insights and feedback to help adapt regional initiatives for local effectiveness and compliance.

· Assist with HR process improvements, templates, documentation, reporting, and systems adoption across assigned markets.

· Partner with the broader HR team to improve consistency, efficiency, and employee experience across the APAC region.

Ideal Competencies, Skills & Experience

· Experience: Minimum 7 years’ experience in HR generalist, HR advisory, or people operations roles, with exposure to more than one APAC market.

· Regional capability: Demonstrated ability to support employees and managers across multiple countries, balancing regional consistency with local employment practices and cultural expectations.

· HR knowledge: Strong understanding of HR operations, payroll coordination, employee relations, performance management, onboarding, offboarding, policy application, and compliance processes.

· Employee relations judgement: Confident managing sensitive matters with discretion, neutrality, sound documentation, and appropriate escalation.

· Stakeholder management: Able to build credibility with local leaders, employees, regional colleagues, and external providers, with the confidence to coach, influence, and challenge constructively.

· Communication: Clear written and verbal communication skills in English; additional APAC language capability is advantageous depending on market coverage.

· Mindset: Hands-on, organised, culturally aware, solutions-focused, and comfortable working in a dynamic environment with competing priorities.

Why Join Us?

· Play a meaningful role in supporting people outcomes across several APAC markets within a growing international business.

· Work closely with local leaders and the regional HR team to shape practical, consistent, and people-focused HR support.

· Gain exposure to regional and global HR initiatives, with opportunities to broaden your advisory, compliance, andproject experience.

· Join a company backed by SECOM, one of Japan’s most respected organisations in the security industry, while contributing to AVTEL’s unique global footprint and continued growth across the region.

Work Arrangements:

· Fully office-based at our Ubi office, Singapore.