Senior Field Application Engineer H/F/X
TE Connectivity ·
- Seniority
- Senior
- Category
- Solutions engineering
- Experience
- 3+ years
Job Overview
Analyzes the insights of customers and competition to provide inputs for the pre-development work and offers technical expertise for pre and post-sale activities.
Job Requirements
The Field Application Engineer is the primary relationship builder with customers engineering department and plays a crucial role in designing of new and existing products across all TE IND subverticals. Furthermore this role supports as application subject matter expert to the Account Managers and Sales Engineers with broader application and product specific knowledge and acts as an interface between the customer and the TE IND subverticals.
Key Responsibilities
Demand generation at EMEA NES region (France+Benelux countries) accounts including driving new product design-ins and identifies possibilities to sell the complete TE product portfolio,
Maintains relationships and ensures high level of customer satisfaction,
Closely collaborates with customer engineering department,
Performs Voice of the Customer and communicates impact to internal stakeholders,
Creates & maintains opportunities in Salesforce,
Attend meetings and conduct regular customer calls and presentations,
Understands customer application and pain points as well as captures customer requirements and competitive landscape,
Discusses customer roadmaps and identifies TE product gaps and new product opportunities,
Cooperates with internal stakeholders from various subverticals to generate new products based on customer feedback,
Reviews customers technical & quality specifications in alignment with internal stakeholders,
First level support for all technical clarifications at customer and follow up on improvements,
Organizes internal and external technical application workshops and events (e.g., technical days, trainings).
What your background should look like
Ideal Profile:
Bachelor’s (or Master’s) degree in Engineering in one of the following academic disciplines: mechanical, electrical, electronics or similar relevant,
3+ years’ industry experience in engineering (required) and sales (advantage).
Understanding of Industrial Applications like Machinery, Drives, Climate Solutions e.g HVAC, Robotics&Warehouse Automation, Automation Controls&Sensors, BESS&EVI, Data Infrastructure/Centers
Outgoing with strong interpersonal and influencing skills and the ability to build strong, credible relationships with customers and internal stakeholders at TE,
General business acumen and strong customer management skills,
Clear, strategic thinker with ability to execute on priorities and work toward targets,
Both English and French language skills are required, other language(s) an advantage,
Ability to simplify and explain complex technical matters,
Team player, likes to work with different colleagues from various backgrounds and cultures,
Willingness to travel and visit customers (15%), mainly in France and Benelux countries (+other European countries case by case),
Self-motivated with a passion for serving and helping customers,
Open minded, think outside of the box personality
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