Senior Facility Manager (Port-Harcourt)

We are on the lookout for a seasoned and results-oriented Senior Facility Manager to lead the delivery of integrated facility management services for a commercial FM business portfolio. The primary responsibilities of this role include ensuring operational excellence, maintaining contract compliance, achieving high levels of client satisfaction, ensuring asset reliability, adhering to health, safety, and environmental (HSE) standards, and effectively managing both hard and soft facility management services.

This position is part of the senior leadership team and requires a professional with extensive technical expertise and strong stakeholder management abilities. The ideal candidate will have a proven track record of managing large-scale facility management operations successfully.

Key Responsibilities

• Lead the day-to-day delivery of integrated facility management services across client facilities.
• Manage hard services (electrical, mechanical, HVAC, plumbing, generators, fire protection systems, lifts, building fabric, etc.) and soft services (cleaning, landscaping, pest control, waste management, security coordination, and other support services).
• Ensure compliance with all contractual Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and statutory requirements.
• Develop and implement preventive and predictive maintenance programmes to improve asset reliability and operational efficiency.
• Prepare and manage annual maintenance budgets, monitor costs, and optimize resource utilization.
• Lead multidisciplinary teams, including engineers, supervisors, technicians, and subcontractors, ensuring high performance and accountability.
• Serve as the primary liaison between the company and the client, maintaining strong professional relationships and promptly resolving operational issues.
• Drive continuous improvement initiatives to enhance service quality and customer satisfaction.
• Ensure strict compliance with Health, Safety, Environment (HSE), Quality Management Systems (QMS), and company policies.
• Prepare operational reports, performance dashboards, maintenance schedules, and management presentations.
• Coordinate emergency response activities and business continuity plans.
• Manage contractors and vendors to ensure quality service delivery and contractual compliance.
• Identify operational risks and implement appropriate mitigation measures.

• Bachelor's Degree in Engineering (Electrical, Mechanical, Civil, or related discipline) or a closely related field.
• Minimum of 9–12 years' progressive experience in Facility Management, with significant experience managing integrated FM operations for corporate, industrial, or energy-sector clients.
• Demonstrated experience managing large multidisciplinary teams and high-value FM contracts.
• Strong knowledge of building systems, maintenance planning, engineering operations, and asset lifecycle management.
• Excellent leadership, communication, negotiation, and stakeholder management skills.
• Strong commercial awareness with experience managing budgets, contracts, and vendor performance.
• Sound knowledge of HSE standards and regulatory compliance within facility management operations.
• Proficiency in Microsoft Office Suite and Computerized Maintenance Management Systems (CMMS).

Professional Certifications

• COREN registration will be an added advantage.
• IFMA Certification (FMP, SFP, CFM, or equivalent) will be an added advantage

• Good professional appearance and attitude.
• Diplomatic, tactful, discreet, flexible, resour,ceful and dependable
• Excellent leadership and project management skills
• Outstanding organizational skills
• Strong attention to detail and a commitment to maintaining high safety standards.