Senior Executive/Assistant Manager, Multimedia Design & Web (2 year contract, renewable)

Job Description

The Faculty of Science (FoS) is looking for a creative and versatile Multimedia Designer with web experience to join us.

The ideal candidate brings a strong visual sensibility, a flair for storytelling and meticulous attention to detail, with hands-on experience across graphic design, multimedia production and web design. The candidate should be comfortable translating communications and outreach briefs into compelling visual assets and digital experiences, including designing and developing campaign microsites.

In addition to creative production, the candidate will oversee the day-to-day management of the website, including working with appointed vendors on website maintenance, security and technical matters. This is primarily a design and frontend website role and does not require the incumbent to perform the full responsibilities of a backend web developer or system administrator.

Primary Responsibilities:

Your responsibilities include, but are not limited to:

Graphic and Multimedia Design

• Content creation: Conceptualise and execute design and production across multiple platforms, including print, websites, social media, infographics, graphics, corporate presentations and other marketing assets.
• Brand stewardship: Ensure creative and digital outputs adhere to NUS and FoS brand guidelines and maintain visual consistency across channels.
• Content adaptation: Adapt and optimise multimedia content for different platforms, formats and audience needs.
• Campaign conceptualisation: Develop creative concepts, visual directions, storyboards and digital experiences for campaigns and outreach initiatives.
• Asset management: Organise, manage and archive creative assets, project files and content libraries using appropriate content management systems.

Web Design and Frontend Development

• Microsite development: Design, build, deploy and update campaign microsites using mainly WordPress and other approved web tools, balancing visual design, usability, responsiveness and accessibility.
• Web design: Translate campaign briefs / requirements into effective page structures, user journeys, interfaces and responsive digital experiences.
• Frontend implementation: Apply HTML and CSS, and where appropriate basic JavaScript or other frontend techniques, to customise layouts and functionality beyond standard CMS components.
• Web content management: Create, update and maintain webpages, forms, media and other digital content across FoS web properties.
• Digital optimisation: Apply appropriate practices for web accessibility, basic SEO, image optimisation and cross-device compatibility.

Website Coordination and Vendor Management

• Vendor and IT liaison: Coordinate with appointed web maintenance vendors and NUS IT on technical issues, security vulnerabilities, maintenance activities and website requirements.
• Issue coordination: Perform initial assessment of website issues, resolve frontend matters where appropriate, and escalate technical or backend issues to the relevant vendor or NUS IT for resolution.
• Testing and governance: Review and validate vendor-implemented updates and fixes, and maintain relevant website documentation to support security, compliance and continuity.

Secondary Responsibilities

You will work with the team across other areas, including but not limited to events management, digital marketing and stakeholder engagement, to support outreach and communications efforts.

Qualifications/Requirements/Other Info

Must Have

• Diploma/Degree in Graphic Design, Multimedia Design, Visual Communications, Web Design, Communications or a related discipline, supported by a strong portfolio demonstrating graphic design and web work.
• At least three years of relevant experience, preferably in an in-house communications team, creative/digital agency or similar environment.
• Strong proficiency in Adobe Creative Suite, such as Photoshop, Illustrator, Premiere Pro, Express and InDesign.
• Hands-on experience designing and building websites or microsites using WordPress or a comparable content management system.
• Working knowledge of HTML and CSS, with the ability to implement frontend customisations; familiarity with basic JavaScript is an advantage.
• Good understanding of responsive web design, UI/UX principles and web accessibility.
• Knowledge and practical use of AI tools for asset generation and workflow optimisation.
• Strong problem-solving, time management and attention to detail, with the ability to manage multiple design and digital projects in a fast-paced environment.
• Good communication and stakeholder management skills, including the ability to communicate web requirements between communications, technical and non-technical stakeholders.
• Willingness to work beyond regular office hours to support productions and events when required.

Nice to Have
Any combination of the following is an advantage:

• Experience working with WordPress websites hosted on Pantheon, including development, test and live workflows.
• Experience with WordPress page builders such as Elementor and/or Beaver Builder, and website-building platforms such as Webflow.
• Basic understanding of JavaScript and/or the ability to read and apply simple frontend code snippets.
• Understanding of basic SEO, web analytics and website performance optimisation.
• Experience briefing and managing external creative or technical vendors and reviewing their deliverables.

Employment Notes

• The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.
• The incumbent will be placed on a fixed term contract of two years (renewable).