You will administer, support, and optimize NetSuite and adjacent enterprise applications. You will manage production support, user access, releases, configurations, reporting, workflows, integrations, and operational governance. You will support finance and supply chain processes, conduct access reviews and compliance activities, provide training, and improve automation and business processes.
Responsibilities
- Administer and support NetSuite ERP and related enterprise applications
- Manage user provisioning, deprovisioning, role-based security, and access reviews
- Troubleshoot production issues and coordinate resolution
- Support month-end, quarter-end, and year-end business operations
- Monitor integrations, scheduled jobs, workflows, and system health
- Manage ticket queues and SLA adherence
- Coordinate release validation and production deployment support
- Document configurations, business processes, and support procedures
- Configure workflows, forms, saved searches, reports, dashboards, and security roles
- Identify automation and process improvement opportunities
- Support data integrity, master data governance, and operational controls
- Support user acceptance testing, end-user training, and knowledge transfer
- Participate in SOX, audit, compliance, and segregation-of-duties activities
- Maintain system documentation and operational runbooks
Requirements
- 6+ years of ERP administration experience
- 4+ years of hands-on NetSuite administration experience
- Experience supporting enterprise finance and supply chain processes
- Experience administering Oracle Fusion Cloud, SAP S/4HANA, Workday Financials, or Microsoft Dynamics
- Experience supporting ERP integrations and third-party applications
- Experience working in SOX-controlled environments
- Understanding of finance, including general ledger, accounts payable, accounts receivable, revenue recognition, fixed assets, and financial reporting
- Understanding of supply chain, including procurement, inventory management, manufacturing, demand planning, order management, and supplier management