Oversees the functional management, optimization, and continuous improvement of American Hospital Dubai’s Oracle Fusion ERP Finance ecosystem. Provides subject-matter expertise in financial modules, ensuring accurate, real-time data, automated processes, and compliance with UAE VAT, IFRS, and healthcare financial regulations. Serves as a key link between Finance, Supply Chain, and IT, supporting both operational excellence and strategic financial governance.
ERP System Management & Support
- Serve as Subject Matter Expert (SME) for Oracle Fusion Finance modules (GL, AP, AR, FA, CM, Procurement, Expenses).
- Troubleshoot and resolve ERP system issues, escalating complex matters when necessary.
- Provide user support, training, and documentation for Finance and Procurement teams.
- Conduct system health checks, coordinate patches, upgrades, and incident investigations.
- Collaborate with vendors and cross-functional teams for escalations and enhancements.
Business Process Analysis & Optimization
- Partner with Finance and Supply Chain leadership to identify process improvements and automation opportunities.
- Translate business requirements into ERP functional specifications and workflows.
- Ensure ERP-enabled processes align with AHD’s policies, compliance, and audit standards.
- Support month-end and year-end close activities through ERP optimization.
Configuration & Enhancements
- Configure ERP modules for VAT compliance, financial reporting, and business requirements.
- Develop functional design documents (FDDs) and validate technical solutions with IT teams.
- Support UAT testing, rollout of enhancements, and workflow modifications.
- Maintain documentation for configurations, workflows, and changes under change management standards.
Reporting & Analytics
- Build and maintain financial dashboards and reports using Oracle BI, OTBI, Smart View, and BI Publisher.
- Partner with Finance leadership on forecasting, budgeting, and variance analysis.
- Deliver executive reporting for audits, board reviews, and compliance.
- Ensure financial data integrity across ERP reporting systems.
Governance, Compliance & Controls
- Ensure compliance with UAE VAT law, IFRS, SOX, HIPAA, and JCI standards.
- Implement segregation of duties (SoD) in ERP roles and enforce financial controls.
- Support internal and external audits with system evidence and access reviews.
- Reduce risks of fraud or error through system-driven controls.
Projects & Continuous Improvement
- Lead or support ERP-related projects, module implementations, and integrations.
- Manage small-to-medium ERP enhancements independently.
- Maintain an ERP roadmap to align with organizational goals.
- Promote continuous improvement and adoption of Oracle Fusion’s evolving features.
Communication & Collaboration
- Provide structured updates to leadership, IT, and Finance stakeholders.
- Participate in knowledge-sharing, documentation, and onboarding activities.
- Contribute to a culture of accountability, collaboration, and transparency.
- Bachelor’s degree in Accounting, Finance, Business, Information Technology, or related field.
- Oracle Fusion ERP Financials Certification preferred.
- CPA, CMA, ACCA, or equivalent preferred.
- ITIL Foundation or Project Management (PMP, PRINCE2) certification preferred.
PROFESSIONAL EXPERIENCE:
- Minimum of six (6) years of progressive experience in Oracle Fusion ERP Finance modules within enterprise or healthcare environments.
- Knowledge of Oracle Fusion ERP Finance modules (GL, AP, AR, FA, CM, Procurement, Expenses).
- Knowledge of financial accounting, UAE VAT, IFRS standards, and hospital finance operations.
- Knowledge of ERP reporting tools (OTBI, Smart View, BI Publisher).
- Knowledge of healthcare billing and revenue cycle management (preferred).
- Knowledge of robotic process automation (RPA) and AI-driven financial analytics (preferred).
- Skills in ERP implementations, upgrades, troubleshooting, and end-user support.
- Skills in business process analysis, workflow optimization, and ERP configuration.
- Skills in preparing audit-ready system logs, access reviews, and control evidence.
- Skills in delivering executive-level reporting for audits, board reviews, and compliance.
- Skills in cross-functional collaboration with IT, Finance, Procurement, Supply Chain, and Operations.
- Skills in training and mentoring junior ERP analysts and Finance staff (preferred).
- Ability to operate effectively in regulated, mission-critical healthcare environments.
- Ability to support governance, financial compliance, and risk management frameworks.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Ability to work under pressure, ensuring accuracy, compliance, and audit readiness.
- Ability to adapt in multicultural and multinational environments (preferred).
- Ability to promote continuous improvement, automation, and ERP innovation.
- Understanding of Oracle EPM (Enterprise Performance Management) concepts and processes, sufficient to engage effectively as the client counterpart while a vendor/partner leads EPM implementation (e.g., FCCS, PBCS/EPBCS, ARCS integration touchpoints with Fusion Financials).
- Technical exposure to building and customizing reports across Oracle Fusion reporting tools (OTBI, BI Publisher, Smart View), including working knowledge of underlying data sources and report logic.
- Understanding of custom integrations built on Oracle PaaS (e.g., OIC — Oracle Integration Cloud, VBCS) connecting Fusion ERP with external or downstream systems, sufficient to support troubleshooting, UAT, and functional validation of integration points.
- Working knowledge of Oracle Redwood UX design principles and Visual Builder (VB Studio) for page/application personalization, including ability to review, validate, or lightly configure Redwood-based UI changes.
- Awareness and practical exposure to leveraging embedded AI capabilities within Oracle Redwood (e.g., AI-driven insights, smart suggestions, conversational/assistive features) to enhance user experience and process efficiency