Senior Enterprise Systems Analyst
Chan Zuckerberg Initiative · Redwood City, CA (Hybrid) ·
- Work mode
- Hybrid
- Seniority
- Senior
- Employment
- Contract
- Category
- Business analysis
- Experience
- 8+ years
- Salary
- USD 171,000 – 214,000 / year
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Lead Salesforce platform initiatives end-to-end for the Chan Zuckerberg Initiative's Central Tech team — from strategy and requirements through delivery, governance, and stakeholder management. Core technologies include Salesforce (Sales/Service/Experience Cloud), Agentforce, Einstein AI, and Agile tooling like Jira and Confluence.
The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to harness the power of technology to pursue some of society’s most ambitious goals — from curing or preventing all disease to transforming how students learn.
At CZI, you’ll join a deeply collaborative, mission-driven community where your work helps drive breakthroughs across our flagship nonprofit organizations, Biohub and Learning Commons. Whether enabling scientific breakthroughs via open science and AI-powered biology or strengthening the tools teachers and students rely on every day, your contributions help turn bold ideas into real-world impact.
Our teams operate at the intersection of innovation and scale, building the infrastructure, partnerships, and capabilities that allow scientists, educators, and innovators to tackle some of the most complex challenges of our time — and to do so with urgency, integrity, and optimism.
The Operations team is a key partner in enabling Biohub’s pioneering work to combine frontier AI with frontier biology to solve disease and Learning Commons’ mission to build AI infrastructure that aligns how students learn with the tools that shape their learning experiences.
Operations includes our Central Tech, Finance, Marketing & Communications, People, and Real Estate / Workplace / Events / Facilities / Security (REWFS) teams. Together, these teams create the systems, programs, and experiences that empower our partners and colleagues across Biohub and Learning Commons to drive impact.
This work requires strategic and operational rigor, creativity, and deep collaboration. Whether designing world-class employee experiences, safeguarding data and infrastructure, or shaping how we communicate our impact, Operations plays a critical role in helping deliver meaningful change at scale.
Our Central Tech team provides technology and security support for CZI and our grantees. We believe that Engineering, IT and Security are most effective when in sync and learning from each other on a daily basis. Across our three pillars of Infrastructure, Security, and Grantee & Partner Support, we enable our teams to achieve their goals faster and more securely. We leverage technology to automate manual processes, constantly innovate to optimize operations, provide first-class support, and build solutions to enable the scale and execution of our business partners' strategies and initiatives.
As a Senior Enterprise Systems Analyst, you will lead Salesforce platform initiatives end-to-end — from strategy and requirements through delivery and governance. This role requires both strong program management skills and hands-on Salesforce expertise, working across the Central Technology Team, stakeholders, and external partners to improve processes, enhance user experience, and drive innovation.
Program & Project Management
Solution Development and Delivery
Stakeholder Management & Communication
Platform Governance & Strategy
Risk & Compliance Management
The Redwood City, CA base pay range for a new hire in this role is $171,000 - $235,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process.
This position may be eligible to participate in our discretionary annual performance bonus program. Bonus eligibility and targets are determined in accordance with our total rewards philosophy and may vary by role.
As we grow, we’re excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team’s manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process.
We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible.
If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.
#LI-Hybrid #LI-Onsite
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