Senior E-Billing Analyst

The Role

As a Senior E-Billing Analyst at Clyde & Co, you will assist with the management of electronic billing for the North America region. You will research and collect information and documentation to facilitate setup of new clients in the designated E-Billing software and vendor sites; collaborate with the billing team to ensure timely submission of invoices or resubmission of corrected invoices. This role acts as a primary support and back up for the E-Billing Manager and Working Capital Controller.

Responsibilities

• Coordinate all aspects of e-billing for assigned attorneys.

• Implement clients on applicable electronic billing systems.

• Effectively communicate to appropriate Firm personnel the timeline for implementation and the specific electronic billing system requirements to which we will need to adhere.

• Assist billing team with submitting monthly e-invoices to clients. Ensuring all client and firm guidelines are followed during submission.

• Act as a liaison between billing/collections team, billing attorneys, secretarial staff and clients regarding e-billing, as directed.

• Manage the electronic invoice submission process and track the status of electronic invoices from submission to acceptance.

• Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients. Interact with various groups, including the billing group, collections team, partners and secretaries, to expedite the acceptance of electronic invoices.

• Responsible for monitoring new timekeepers. Work closely with rates team to determine the correct rates for those new timekeepers and submit for approval through the electronic billing system. Ensure the new timekeepers are accepted in a timely manner and follow-up as necessary to resolve any issues.

• Coordinate resubmission of invoices with billing team, billing attorneys, secretaries and client representatives. Ensure corrective action is in place for future submissions.

• The E-Billing Analyst will work with the client arrangements team to ensure the communications to the billing group on the arrangement terms, including populating, maintaining and updating data for assigned clients in Elite 3E system.

• Assist with month-end and year-end closing and reporting as directed.

• Assist with special projects and ad-hoc requests as directed by E-Billing Manager and Working Capital Controller.

• Other duties as they arise.

Qualifications

Education:

• Bachelor's degree or higher, and/or related job experience, required.

• 3+ years of ebilling experience

• Service-oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product.

• Superior detail-oriented proofreading skills.

• Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis.

• Extensive experience with billing software, preferably Elite 3E.

• Extensive knowledge of e-billing platforms such as E-Billing Hub Tymetrix, Serengeti, Legal-X, etc, and processes with multiple workflows is desirable.

• Some experience working with London Markets, Insurance Groups and 3rd Party Payers (preferable, but not critical).

• Demonstrated understanding of complex billing and rate arrangements. Familiarity with multi payors (preferable)

• Advanced proficiency with Microsoft Excel and Microsoft Office products.

• Working knowledge of LEDES and XML electronic files

• Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers and other third-party vendors.

• Additional fluency in the French language is welcomed.

Our Values

Our values are the principles that guide the decisions we make, unite us in our endeavors and strengthen our delivery, for our clients and our firm. We:

• Work as one- We are a globally connected team of talented people who act with a firm-first mentality to achieve success

• Excel with clients- We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the center of everything we do

• Celebrate difference- We help each other to be at our best and believe our differences result in greater achievement

• Act boldly- We seek new opportunities, take action and learn as we go, recognizing that curiosity drives our development and contributes to growth

Benefits offered include medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits and more!

The Firm

When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

Our Commitment

Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process.

A Note on Privacy

Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.