Senior Driver Examiner

Overview

As the Senior Driver Examiner, you will conduct written and road tests for all classes of licences including Driver Fitness testing for Manitoba drivers in accordance with the Driver Testing and Licensing Manuals and schedules. The position provides information to the public regarding Driver Testing and Licensing procedure and department requirements.

Senior Driver Examiners operate Mobile testing units and assists with Driver Examiners training.

Responsibilities

• Conduct written, oral, taped oral, non-official language, driver fitness, air brake, slack adjustment, and road tests for all classes of driver’s licences for Manitoba drivers according to a pre-assigned testing schedule.
• Conduct vision screening to confirm if an applicant meets vision standards.
• Review Manitoba and inter-provincial licensing systems to determine the status of out-of-province drivers and to confirm any departmental requirements i.e., suspensions, medicals, etc.
• Issue licences and explains any coded conditions.
• Explain written and road test errors and discusses corrective measures in accordance with the marking guide, laws, regulations and safe driving practices.
• Conduct General Driving Assessments with drivers who have physical, visual and mental health disabilities and submits results and recommendations to the Manager, Driver Testing and/or Driver Fitness.
• Review and ensure accuracy of medical reports, off-suspension and coding sheets for submission to appropriate sections to update the driver’s file.
• Provide training and procedural support to Driver Examiners while working in a Service/Claim Centre or Driver Testing Centre in accordance with Driver Examiner Testing and Licensing manuals.
• Liaise with other licensing departments, Brokers, Driver Education instructors, Commercial Driving Schools, Foreign Language Interpreters and school divisions regarding driver licensing and testing issues.
• Assist with driver licensing clerical functions such as coding and processing all necessary driver licensing and testing documents.
• Calculate fees, underpayments, and refunds.
• Issue licences including renewals, replacements, out-of-province, conditionals, etc.
• Assist with inspecting Driving School vehicles and permits as required under the guidance of the Driver Training Permit Unit.

Qualifications

Education:

• High school diploma or equivalent.

Experience:

• Six years of customer service experience, including two years as a Driver Examiner.

Technical Knowledge and Skills:

• Intermediate interpersonal and decision-making skills.
• Ability to work with minimal supervision and to exercise good judgment.
• Working knowledge of the related provincial acts, regulations, policies, procedures and driver licensing programs.
• Ability to make decisions and take immediate action in very stressful and sometimes dangerous situations.
• Ability to perform frequent bending, twisting, reaching and grasping with manipulation and are comfortable with lifting 30 lbs

Conditions of Employment

• Hearing tests are required within the position in accordance with the Safe Practice for Hearing Conservation.
• The position is required to work outdoors.
• The position works near or operates powered mobile equipment.
• The position may be required to work alone and/or in remote areas.
• Required to wear and/or use personal protective equipment including hi-visibility clothing (jackets/outerwear) specific to the role and work environment.
• Candidate must have a valid Class 4F driver’s licence, in accordance with P28.
• Candidate must have a valid Class 1A.
• Candidate must have a valid 6F driver’s licence and an “S” endorsement for air brakes.
• Candidate must be able to travel by road, water or air.
• This position may be required to work non-business hours.

Employee Benefits

Health benefits

We offer a comprehensive health benefits program that includes:

• flexible health, dental and vision plans
• health spending account
• travel health coverage
• other extended health benefits such as ambulance, massage and physiotherapy

Financial security

In an effort to support financial security, we offer:

• registered pension plan
• group, dependent, and optional life insurance coverage
• sick leave to cover short-term disability
• long-term disability

Wellness

We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:

• vacation entitlement
• maternity, parental and adoptive leaves
• bereavement and family responsibility leaves
• employee and family assistance program
• mental-health programming
• onsite employee gym facility (Cityplace)
• discounted gym memberships
• wellness account

Diversity and inclusion

Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.

Employee recognition

It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.

Professional development

We want our employees to grow, which is why we offer support in keeping their skills up to date. We offer in-house training, professional development and an educational assistance program.

Safety and health

In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.