Senior Director, Product Design - Ecosystem

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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Slack & The Role

Slack is at an inflection point. We're evolving from the world's most beloved team communication tool into an AI operating system for work, where humans and agents get things done together. The developer platform is how that future comes to life: it's the ecosystem that lets builders at every scale extend Slack with agents and apps, creating them, managing them, and distributing them through the Slack Marketplace.
As Senior Director, Product Design - Ecosystem, you'll hold and continuously refine the design vision for the developer experience across Slack's platform, partnering closely with product and engineering leadership. This is a player-coach role: you'll build and grow a small team of designers while staying hands-on in the design work yourself. You'll report to the Vice President, Product Design.

The Opportunity: Defining How the World Builds on Slack

You'll own design across the platform's full arc: what agents do inside Slack, how they're built, how they're managed and discovered, and how partners bring theirs to the ecosystem. As AI redefines both how software gets built and how work gets done, you'll shape what that developer experience becomes. The open questions you'll answer:

• The Agent Experience: What should agents do inside Slack, and how do people build them now that AI has changed what "building" means?
• Management: How do developers and admins run a growing ecosystem of agents with confidence?
• Discovery: How do people find and trust the right agents in the marketplace?
• Partners: How do we host partners like OpenAI, Anthropic, Cognition, and GitHub so their agents feel native to Slack?

Key Responsibilities

• Design Vision: Hold and continuously refine the long-range design vision for the platform, in close partnership with product and engineering leadership
• End-to-End Platform Design: Drive design across the full developer lifecycle: defining what agents do in Slack, agent creation, install and management, and marketplace discovery
• Partner Experience: Shape how partners building on Slack (OpenAI, Anthropic, Cognition, GitHub, and more) bring their agents into the ecosystem
• Hands-On Craft: Contribute directly to the design work as a player-coach, setting the craft bar for the team
• Team Leadership: Grow and develop the platform design team, owning staffing and career development for the designers on it

Minimum Qualifications

• 10+ years of product design experience, including work on developer-facing or highly technical products
• Experience managing and growing design teams
• Hands-on experience with AI and vibe-coding tools, and a solid understanding of developer workflows
• A track record of partnering with product and engineering leadership to define and refine product direction through design

Preferred Qualifications

• Experience designing marketplace or agent-discovery experiences
• Experience bringing third-party agentic experiences into a product
• Experience designing multiplayer or collaborative use cases
• Deep familiarity with Slack's platform surfaces and how its ecosystem works

What Makes This Role Different

This role combines the altitude of owning a platform's design vision with the hands-on latitude of a builder. You'll shape how developers build on Slack in an era where the nature of "building" itself is changing, and you'll grow the team doing that work.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.