Senior DevOps Engineer

Client: Federal Bureau of Investigation (FBI)
Location: Work from home flexibility. Must be available to report to the CJIS facility in Clarksburg, WV for equipment pickup and in-person meetings as needed
Salary: $100,000 annually, based on experience and technical interview
Employment Type: Full-Time, W2 with Benefits
Clearance: Active Secret clearance or higher required

DevOps, Application Administration, Atlassian Data Center, Jira Software, Jira Service Management, Confluence, Crowd, Bitbucket, Bamboo, PostgreSQL, Groovy, Python, REST APIs, Section 508, FISMA, ATO, SAFe Agile, CI/CD

Position Overview

Seeking Senior DevOps Engineers to support the FBI CJIS CTP – Applications Team.

The successful candidates will be responsible for configuring, managing, maintaining, and supporting enterprise commercial off-the-shelf (COTS) applications, with particular emphasis on the Atlassian Data Center Suite. This role will support automation, accessibility testing, application plugins, user operations, documentation, and enterprise configuration within a SAFe Agile environment.

The Senior DevOps Engineer will help ensure mission-critical applications remain scalable, secure, reliable, and aligned with enterprise standards for collaboration, documentation, change management, and CI/CD processes.

Candidate Verification Notice

For your protection and ours, Fathom Management conducts a brief candidate verification at the beginning of the screening process. Because we support State and Federal Government clients, this verification helps protect your identity, résumé, and application from unauthorized use and confirms that we are speaking directly with the individual who applied for the position.

You may be asked to provide a photo of a government-issued identification document as part of this verification. Video verification may also be required.

Identification is used solely for candidate verification and will be handled in accordance with Fathom Management's privacy and security practices.

Current Technical Architecture Experience

Candidates should demonstrate recent hands-on experience with enterprise application administration and DevOps practices, including:

• Atlassian Data Center applications and enterprise COTS platforms
• Jira Software and Jira Service Management
• Confluence, Crowd, Bitbucket, and Bamboo
• PostgreSQL-based application databases
• Groovy, Python, or equivalent scripting
• REST APIs and Atlassian native APIs
• Enterprise workflow, permissions, configuration, and integration standards
• Accessibility and Section 508 compliance testing
• FISMA documentation and Authority to Operate (ATO) activities
• Agile/SAFe development and delivery environments

Required Qualifications

• 7+ years of experience in DevOps, application administration, or a closely related discipline.
• Direct hands-on responsibility administering Atlassian Data Center products and other enterprise COTS applications.
• Experience administering and supporting:
  • Jira Software
  • Jira Service Management
  • Confluence
  • Crowd
  • Bitbucket
  • Bamboo
• Experience conducting Section 508 compliance testing for application features and modifications.
• Experience maintaining FISMA-related documentation and contributing to ATO activities.
• Experience developing technical and user-facing support/reference documentation.
• Hands-on experience troubleshooting, installing plugins, performing updates, and providing operational support for COTS applications.
• Experience querying and maintaining PostgreSQL application databases.
• Experience customizing Jira workflows, permissions, issue types, screens, and fields.
• Experience automating or extending Jira and Confluence functionality using Groovy, Python, or equivalent scripting languages.
• Experience developing or implementing enterprise configuration standards for Atlassian applications.
• Experience integrating COTS applications with enterprise platforms using REST APIs and Atlassian native APIs.
• Experience working in an Agile environment and participating in ceremonies such as PI Planning, Sprint Reviews, Retrospectives, and Backlog Grooming.
• Active Secret clearance or higher.

Key Responsibilities

• Configure, administer, maintain, and troubleshoot enterprise Atlassian Data Center applications.
• Support Jira Software, Jira Service Management, Confluence, Crowd, Bitbucket, and Bamboo.
• Install, configure, maintain, and update application plugins.
• Customize Jira workflows, permissions, issue types, screens, and fields to support enterprise business processes.
• Develop and maintain automation using Groovy, Python, or equivalent scripting technologies.
• Query and maintain PostgreSQL application databases supporting backend operations and configuration changes.
• Integrate Atlassian applications with other enterprise platforms using REST and native Atlassian APIs.
• Conduct Section 508 accessibility testing for new features and modifications.
• Maintain FISMA-related technical documentation and contribute to ATO activities.
• Develop user support and reference guides for both technical and non-technical audiences.
• Establish and maintain enterprise-wide configuration standards for Atlassian applications.
• Participate in SAFe Agile ceremonies and delivery activities.
• Provide hands-on production support and troubleshooting for mission-critical applications.
• Train users on Atlassian best practices and support adoption of new workflows, configurations, and plugins.
• Collaborate with technical teams and stakeholders to maintain secure, scalable, and reliable application environments.

What Makes Someone Successful

The successful candidate will be:

• Hands-on and technically capable
• Experienced with enterprise Atlassian administration
• Strong in application troubleshooting and problem-solving
• Security-minded and comfortable in a federal environment
• Detail-oriented with strong documentation skills
• Comfortable working with production applications and databases
• Collaborative within Agile/SAFe teams
• Able to communicate effectively with technical and non-technical stakeholders
• Comfortable managing multiple priorities and deadlines

Benefits Overview

Fathom Management offers full-time employees a comprehensive and competitive benefits package, including:

• Paid vacation, sick leave, and holidays
• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability insurance
• 401(k) retirement plan
• Military leave
• Professional training and development
• Tuition reimbursement
• Employee wellness program
• Commuter benefits
• And more

Equal Employment Opportunity

Fathom Management is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All employment decisions are made without regard to race, color, religion, creed, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.