Senior Data Support Specialist (Reporting)
Victorian Aboriginal Legal Service · Preston, Melbourne VIC ·
- Work mode
- Hybrid
- Seniority
- Senior
- Employment
- Part time
- Category
- Support
Salary: $90,000 pro rata + Super + Salary Packaging
- Part Time (0.8 EFT) | 12-Month Fixed Term Contract (strong potential for renewal)
- Preston office + flexible work arrangements
- Salary: $90,000 pro rata + Super + Salary Packaging
We encourage people with different experiences and backgrounds to apply. If you don't fulfill all the criteria but are interested in the position, please submit an application.
About the Role
The Victorian Aboriginal Legal Service (VALS) is seeking an experienced Senior Data Support Specialist (Reporting) to join our Research & Evidence Development team.
You will play an integral role in building the organisation's capacity to visualise its data and maintain its Client Management System, Actionstep.
You will work very closely with the Data Management Team and Evaluation Team to improve the reporting and usability of VALS' service data, and boost the active use of service data by service managers for monitoring, insights and decision making.
In this role, you will:
- Work closely alongside the Senior Data Support Specialist (System) to ensure VALS service data is accurate, reliable, and easy to report on.
- Build and deliver impactful dashboards and data visualisations that bring program performance, compliance and evaluation to life.
- Support and guide service managers in generating key reports through Actionstep.
- Support the Policy team to gather specific insights to support internal decision-making.
- Assist with specialist projects within Actionstep, such as data migration, duplication identification, and correction.
- Contribute to quality improvement initiatives, system enhancements, and process optimisation projects in Actionstep and reporting systems.
- Support the Data Manager & Analyst with customisation of the ActionStep system, including testing, user acceptance activities, and stakeholder engagement.
- Assist the Data Analyst and Manager and Research & Evidence Development Team evaluators in running sense-making sessions with teams to draw out insights.
We are looking for collaborative people with a natural curiosity, who have a problem-solving mindset.
We encourage people with different experiences and backgrounds to apply, and welcome applicants from a variety of situations, including parents returning to the workforce. We are open to discussing flexibility in your work arrangements to meet your needs at home.
You will ideally bring:
- A qualification in data analysis or equivalent professional experience.
- Significant experience in data management applications/systems.
- Significant experience with data visualisation tools and techniques.
- Proficiency in SQL (mandatory) and Python (desirable).
- Attention to detail - high level accuracy in managing data and identifying data gaps and errors.
- Strong written and verbal communication skills.
- Understanding of the issues confronting Aboriginal people in relation to the delivery of legal services and associated non-legal needs (desirable).
- Cultural awareness in working with Aboriginal and Torres Strait Islander peoples.
The Victorian Aboriginal Legal Service (VALS) is an Aboriginal Community Controlled Organisation (ACCO) and the state's only specialist legal and support service dedicated to Aboriginal and Torres Strait Islander people.
Established in 1973, VALS provides culturally safe legal advice and representation across criminal, family, civil and human rights law, youth justice and specialist litigation. Our broader services include a 24/7 Custody Notification Service, family violence programs, transitional housing support, client services and community legal education.
Our work is grounded in self-determination, cultural safety and creating better outcomes for Aboriginal and Torres Strait Islander communities.
Why Join VALS?
Joining VALS means using your expertise to support an organisation with a meaningful purpose.
We offer:
- A flexible 0.8 EFT opportunity
- Hybrid working arrangements, including work from home following training
- A 35-hour working week
- 5 additional days of leave per year on top of the standard 20 days
- Generous salary packaging up to $15,900 to maximise your take-home pay
- 17.5% Leave Loading
- Professional development: access professional supervision, cultural supervision, reflective practice and ongoing learning and training opportunities
- A holistic 24/7 Employee Assistance Program (EAP) via Sonder
- Meaningful work supporting an organisation committed to justice and community impact
- A supportive, inclusive, and culturally safe workplace environment
Mandatory Requirements
To be successful, you will need:
- A copy of your current Employee Working with Children Check card
- A copy of your current Victorian Driver's License
- You will be required to complete a current Criminal History Police Check
- Proof of rights to work in Australia, i.e., a copy of an Australian Passport, Birth Certificate, or Immigration VISA documentation
- Copies of any certificates or degrees relevant to this role