Senior Customer Implementation Manager

Our client is a global leader in 3D LiDAR spatial intelligence solutions for transportation hubs, smart cities, and industrial sites. Their software empowers operators to optimize physical flows and enhance safety and satisfaction. With an international team and backing from top investors, they are shaping the future of spatial perception.

What the Role Owns

• Drive successful delivery of spatial intelligence solutions to global enterprise clients
• Manage projects end-to-end, ensuring all deliverables are met on time and in scope
• Coordinate cross-functional teams including product, engineering, and field technical resources
• Lead client meetings including kick-offs, status updates, training, and post-deployment support
• Monitor project financials, revenue recognition, and invoicing
• Provide product feedback based on client needs and priorities
• Identify new sales opportunities within existing accounts

Who We Are Looking For

• Master's degree in Engineering or Business
• 7 years of experience, with 3 years in a technical engineering role
• 5 years in client-facing technical project delivery, preferably in B2B SaaS or deep-tech
• 3 years managing cross-functional project teams
• PMP or Prince2 certification a plus
• Proven ability to manage multiple concurrent projects in a fast-paced environment
• Exceptional communication skills with both technical and business audiences
• Passion for emerging technology and desire to shape an industry