Senior Creative Designer, Retail Design

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).

Senior Creative Designer, Retail Design

You will be responsible for originating, developing, and delivering high-end 3D creative design solutions for Sephora's retail projects across the Southeast Asia-Oceania (SEAO) markets. This transversal role will focus predominantly on new store concepts and new Creative Visual Merchandising concepts, alongside other innovative creative projects. You will be instrumental in translating, elevating, and incorporating Sephora's Brand DNA into all design solutions to provide an unparalleled customer experience, managing projects independently, and collaborating closely with various internal teams to bring these concepts to life.

The role reports directly to the Director, Store Design & Construction, SEAO.

You will shine here if you enjoy…

• Creative Concept & 3D Design Development:
  • Deliver high-end creative 3D design solutions for a variety of retail projects across our SEAO markets.
  • Work with Store Designer to develop new store concepts, encompassing overall store layouts, customer flow, and spatial experiences.
  • Work with Fixtures & Creative Visual Merchandising Designer to develop new Creative Visual Merchandising concepts, ensuring innovative and brand-aligned product presentations.
  • Engage in any new creative projects as required, including office designs, prospection visuals, and other innovative spatial concepts.
  • Translate, elevate, and incorporate Sephora's Brand DNA into all design solutions to provide the best customer experience.
  • Produce advanced 3D renderings, virtual walk-throughs, and compelling visual presentations to communicate design intent clearly and effectively, supporting stakeholder alignment and decision-making.
• Project Leadership & Management:
  • Lead assigned design projects with independence, managing operational expectations, project schedules, and project deliverables from concept to execution.
  • Coordinate closely with internal stakeholders, vendors, and contractors to ensure accurate interpretation and timely execution of creative design intent throughout delivery.
  • Manage assigned project timelines and budgets, ensuring design deliverables are completed efficiently and in line with Sephora guidelines and standards.
• Collaboration & Roll-out:
  • Collaborate closely with relevant teams, including but not limited to Retail Experience, Creative, Marketing, and Retail Projects, to fulfill and continuously improve design solutions.
  • Bring design solutions to life and actively participate in rolling out various new retail and Creative VM concepts across the Southeast Asia markets.
  • Partner with cross-functional teams to develop innovative design solutions that enhance customer experience, support operational needs, and reflect Sephora's brand vision.
• Innovation & Research:
  • Stay informed on cutting-edge design trends, materials, new technologies, and best practices in retail design and Creative Visual Merchandising to continuously elevate Sephora's store environments.
  • Proactively research and present new creative ideas and concepts that can push the boundaries of retail design within Sephora.

We would love to hear from you if you are/have…

• 4–6 years of experience in creative design, retail design, interior design, or architecture, with a strong portfolio showcasing 3D conceptualization and execution.
• Hands-on experience in leading and managing design projects from concept through to final creative delivery.
• Extensive exposure to beauty, fashion, luxury, or customer-facing retail environments is a distinct advantage.
• Exceptional creative design sensibility with a proven ability to translate brand DNA and strategic briefs into innovative and practical 3D design solutions.
• High proficiency in advanced 3D rendering software - 3D Max, AutoCAD, and Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Ability to produce clear and compelling layouts, drawings, 3D models, renderings, and presentations.
• Strong project coordination skills across timelines, budgets, and deliverables, capable of managing external vendors for creative elements.
• Detail-oriented and solutions-focused, with sound judgment in balancing creativity and operational feasibility.
• Ability to independently drive assigned workstreams with professionalism and follow-through.

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit

• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead

• Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference

It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.