Senior Consultant, Human Resources (HR Claims)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Senior Human Resource Consultant to join our national HR Claims Team to support our business partners within the Ontario region!

In this role, you will provide strategic consulting and coaching to various levels of leadership, with a focus on employee relations, talent planning and change management. This is truly a unique and exciting opportunity for an HR professional who would like to take their consulting knowledge and expertise to the next level in the largest line of business at Intact!

What we are looking for:

• Business Savvy: You believe in collaboration, know how to build relationships, influence and coach while working towards the company goals and objectives. Are strategic by nature and thrive in an ever- changing environment.
• A Team Player: You believe that together everyone achieves more — that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement. Skilled at collaboration, you thrive at working independently while building strong, remote relationships with national HR team members in our other locations.
• Adaptable: You have the ability to juggle multiple priorities and change focus at a moment’s notice while keeping a close eye on the details.
• A Fast Learner: You thrive in a customer centric, dynamic, ever-evolving, fast-paced environment.

Here are a few ways you'll make a difference:

• Provide HR coaching and advice to a regional business group, considering best people practices, trends, legislation and IFC values.
• Actively participate in leadership meetings with respective business partners and ensure all decisions and practices align with our business strategies, change management and IFC values.
• Responsible for employee relations and performance matters end-to-end, ensuring fair, consistent outcomes and strong risk management; coach leaders to build confidence and capability.
• Actively partner with the respective business group in building the engagement plan(s) using data/insights (engagement results, attrition, ER trends) to target root causes and drive forward the employee experience.
• Play a key role in organizational transformations, anticipate issues and propose approaches to encourage support for effective change management.
• Drive talent, succession, and leadership development strategies (talent reviews, succession plans, targeted development), strengthening bench strength for all roles.
• Participate in various (integrity or respect in the workplace) investigations and coach leaders on conflict resolution best practices as required.
• Lead, develop and facilitate workshops, round tables and information sessions for managers and/or employees.
• Lead or participate in national and/or strategic HR projects that contribute to our ongoing organizational transformation and HR process improvement.
• Utilize market research and internal data analysis to anticipate business needs and craft proactive strategies for enhanced value-add HR partnership.

What you bring to the table:

• Post-secondary diploma or degree with a human resources specialization or a combination of education and work experience.
• Minimum 6-8 years of related experience as a senior HR Consultant (HRC), HR Business Partner (HRBP) or as a generalist in human resources in a non-unionized environment.
• Demonstrated passion to work within a highly collaborative environment with a focus on employee relations. Technical, up-to-date expertise in Human Resources management and employment legislation.
• Proven ability to quickly establish and cultivate effective working relationships with business partners at various levels of the organization, in a dynamic ever-changing, fast-paced work environment.
• Proven track record of critical and strategic thinking to solve operational and / or complex problems.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated knowledge in all areas of human resources including employee relations, talent management, performance management, disability management, change management, engagement, compensation, organizational development, workforce planning and succession planning.
• Strong knowledge of digital tools such as the use of Microsoft Suite to work effectively in a virtual environment.

• CHRP and/or CHRL designation completed or in progress is considered an asset.
• No Canadian work experience required however must be eligible to work in Canada

#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.