About the Company
Our client is a technical consulting and engineering services company supporting organizations in the high-tech industry. Their team help platform and infrastructure groups manage complex cloud environments, execute large-scale migrations, and improve the reliability and efficiency of application deployments.
They work across modern infrastructure and cloud technologies, partnering closely with engineering and operations teams to solve complex technical challenges and deliver reliable, scalable solutions.
About the Role
As a Senior CloudOps Engineer, you will be responsible for supporting and optimizing multi-cloud environments, with a strong focus on availability, performance, security, and operational excellence. You will work closely with SRE and cross-functional teams, troubleshoot complex infrastructure issues, and contribute to automation and engineering initiatives.
Key Responsibilities
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Maintain high availability, performance, security, and operational efficiency across business-critical systems.
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Collaborate with SRE teams and cross-functional stakeholders in a fast-paced technical environment.
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Serve as an escalation point for technical support, leading investigations, troubleshooting, and systems administration.
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Contribute to technical documentation, reporting, data analysis, and automation initiatives.
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Recommend solutions and improvements to strengthen infrastructure and operational processes.
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Act as a subject matter expert across cloud platforms and services, contributing to operational strategies and technical objectives.
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Lead or contribute to engineering projects and initiatives focused on improving technical excellence and platform reliability.
Required Qualifications & Experience
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Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
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At least 3 years of hands-on cloud experience (AWS, Microsoft Azure, Google Cloud, or Alibaba Cloud).
- Strong focus on cloud operations and Infrastructure as Code (IaC).
Hands-on experience with Terraform and Ansible for infrastructure provisioning, configuration management, and automation.
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Experience with cloud architecture or solution design is an advantage.
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Proven experience implementing DevOps and CI/CD practices across public, private, or hybrid cloud environments.
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Hands-on experience with DevOps and CI/CD tools such as:
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Git, GitLab, GitHub, Artifactory, Jenkins, TeamCity, Spinnaker
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Experience deploying and managing applications using Kubernetes or similar container orchestration platforms.
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Background in technical customer support or customer success, particularly involving infrastructure, systems platforms, and cloud services.
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AWS or other relevant cloud certifications are preferred.
What You'll Bring
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Strong troubleshooting and analytical capabilities.
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Ability to work effectively across infrastructure, engineering, and operations teams.
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Customer-focused approach with the ability to communicate technical solutions clearly.
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Comfortable working in dynamic environments where priorities can change quickly.
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Strong interest in automation, cloud technologies, and continuous improvement.
Work Setup
- Full-time, Onsite
- Rotational shift schedule with monthly rotation across morning, afternoon, and night shifts
- Hybrid work flexibility available on select weekends and holidays, subject to company policies
- Additional remote work privileges may be granted based on performance and internal eligibility requirements
- Participation in an on-call support rotation may be required depending on operational needs