Senior Clinical Business Analyst BA3 – Clinical Documentation (Inpatient Medicine)
Client: Department of Health – Province of New Brunswick
Program: Provincial Clinical Information Solution Program (Symbio)
Position: Clinical Business Analyst / Clinical Informatics Analyst – BA3
Specialization: Clinical Documentation – Inpatient Medicine
Location: Remote, Canada
Travel: Must be available to travel to New Brunswick at least once per month
Contract: 2 years, with two optional 1-year extensions
Work Schedule: Full-time
Hours :7.5-hour workday
About the Opportunity
The Department of Health, Province of New Brunswick, is seeking an experienced Senior Clinical Business Analyst / Clinical Informatics Analyst – Clinical Documentation to support the Provincial Clinical Information Solution (CIS) Program, known as Symbio.
New Brunswick is undertaking a major digital health transformation to transition from multiple standalone hospital information systems to a unified, standardized, and integrated provincial Clinical Information Solution. The successful candidate will play a key role in the standardization, design, build, testing, and implementation of clinical documentation practices and workflows, with a particular focus on Inpatient Medicine.
This is an ideal opportunity for a senior clinical business analyst with substantial experience in acute-care healthcare environments, EHR/CIS implementations, clinical documentation, inpatient workflows, requirements analysis, clinical content, and healthcare provider engagement.
Key Responsibilities
- Support the standardization, design, build, validation, testing, and implementation of Clinical Documentation practices and related workflows across the provincial healthcare system.
- Act as a Clinical Documentation subject matter expert on the impact of CIS/EHR implementation and clinical digitization on clinical content, workflows, processes, procedures, and care delivery.
- Support clinical standardization initiatives specifically related to Inpatient Medicine and acute-care environments.
- Gather, analyze, validate, document, and prioritize business and system requirements.
- Facilitate discovery, requirements-gathering, validation, and future-state design workshops with physicians, nurses, nurse practitioners, allied health professionals, and other healthcare stakeholders.
- Document current-state and future-state workflows, business processes, use cases, user stories, functional requirements, and detailed solution/design documentation.
- Conduct gap analysis between existing clinical processes and proposed CIS-enabled future-state processes.
- Develop and refine clinical documentation standards, templates, workflows, and related clinical content.
- Support the development and implementation of clinical deliverables for Inpatient Medicine.
- Where applicable, contribute to Computerized Provider Order Entry (CPOE), order sets, clinical documentation, Pharmacy, Laboratory, and Medical Imaging workflows.
- Collaborate with Clinical SMEs, project managers, clinical leads, technical teams, vendors, and stakeholders to translate clinical needs into actionable system requirements and CIS solutions.
- Lead and facilitate workshops with healthcare providers to identify and articulate business requirements, system requirements, use cases, and user stories.
- Build, validate, test, and support clinical content within the CIS/EHR environment.
- Review existing business requirements and identify opportunities for standardization, optimization, and improvement.
- Develop detailed process and solution documentation, including workflows, use cases, user guides, training materials, and business analysis documentation.
- Support implementation activities, stakeholder communications, adoption, change activities, and readiness for new clinical documentation standards.
- Work collaboratively across multiple project teams and workstreams while managing competing priorities.
- Provide clear verbal, written, facilitation, and presentation support to stakeholders at all organizational levels.
- Apply strong analytical, problem-solving, interpersonal, and stakeholder-management skills in a complex healthcare transformation environment.
- Work with a high degree of independence while maintaining strong collaboration with project leadership, SMEs, clinical stakeholders, and technical teams.
- Participate in occasional after-hours or weekend activities when required for implementation activities, with advance approval.
Requirements
Mandatory Qualifications
Candidates must clearly demonstrate all mandatory requirements below. Resumes should include specific project/client names, dates in Month/Year format, duration, role, responsibilities, and measurable outcomes wherever possible.
M1 – Education
- University degree in Healthcare, Business Administration, Information Technology, or an equivalent combination of applicable education and experience.
M2 – Clinical Business Analysis / Clinical Documentation Experience
- 5+ years of experience within the last 10 years as a:
- Clinical Business Analyst
- Clinical Analyst
- Clinical Informatics Analyst
- Clinical Systems Analyst
- or equivalent role.
- Demonstrated experience with Clinical Documentation-related requirements gathering.
- Experience facilitating clinical/business workshops.
- Experience conducting:
- Use case analysis
- Business process analysis
- Requirements analysis
- Detailed design activities
- Business analysis documentation
- Current-state/future-state analysis
- Gap analysis
- Candidates must be able to clearly demonstrate when and where this experience was obtained.
M3 – Large-Scale Acute Care CIS/EHR Transformation
- 5+ years of experience as a Business Analyst, Clinical Business Analyst, Clinical Informatics Analyst, or equivalent supporting a large-scale acute-care digital health transformation or CIS implementation.
- Direct experience building, configuring, implementing, or supporting a comparable Clinical Information System (CIS) / Electronic Health Record (EHR).
- Experience translating clinical workflows and requirements into digital health/CIS solutions.
- Experience supporting complex healthcare transformation programs involving multiple clinical stakeholders and/or healthcare organizations.
M4 – Inpatient Medicine
- Demonstrated experience developing clinical deliverables supporting Inpatient Medicine.
- Experience must relate directly to inpatient/acute-care clinical workflows, documentation, processes, clinical content, or CIS/EHR implementation.
M5 – Availability
- Candidate must be available to commence the assignment on or about August 24, 2026, or earlier if possible.
M6 – Submission Limit
- Maximum two candidates may be submitted by the vendor.
Scored Qualifications
Candidates with the following experience will be strongly preferred and should demonstrate the experience explicitly in their resumes and candidate submissions.
S1 – Clinical Documentation & Inpatient Medicine – 5+ Years
5+ years of experience as a Clinical Business Analyst responsible for:
- Clinical Documentation requirements gathering
- Workshop facilitation
- Use case analysis
- Business process analysis
- Detailed design and/or CIS build activities
- Clinical system implementation
- Inpatient Medicine workflows
- Acute-care clinical environments
Additional consideration will be given to candidates with experience in:
- Computerized Provider Order Entry (CPOE)
- Order sets
- Clinical documentation templates
- Clinical forms
- Clinical content
- Inpatient Medicine
- Pharmacy workflows
- Medical Imaging workflows
- Laboratory workflows
- Ancillary clinical services
S2 – French & English
Strongly preferred:
- Excellent verbal and written communication skills in both French and English.
- Ability to facilitate meetings, workshops, presentations, and stakeholder discussions in both languages.
S3 – Healthcare Workshop Facilitation – 3+ Years
3+ years of demonstrated experience:
- Leading workshops with healthcare providers.
- Facilitating requirements-gathering sessions.
- Identifying and documenting business requirements.
- Defining system requirements.
- Developing user stories.
- Developing use cases.
- Validating current-state and future-state workflows.
- Building consensus among clinical stakeholders and SMEs.
S4 – Stakeholder Engagement & Self-Direction – 5+ Years
5+ years of experience demonstrating:
- Strong self-direction and ability to work independently.
- Strong interpersonal and relationship-management skills.
- Confident engagement with executives, physicians, nurses, clinicians, SMEs, technical teams, vendors, and project leadership.
- Ability to communicate complex clinical and technical concepts to both technical and non-technical audiences.
- Ability to influence, facilitate consensus, and resolve requirements issues in complex environments.
S5 – Multi-Project / Multi-Workstream Environment – 5+ Years
5+ years of experience:
- Supporting multiple project teams or workstreams simultaneously.
- Managing competing priorities and deadlines.
- Working across multiple clinical, technical, operational, and project activities.
- Maintaining requirements, documentation, stakeholder engagement, and deliverables across parallel initiatives.
S6 – Microsoft 365 & JIRA – 5+ Years
5+ years of experience working in a project environment with:
Microsoft Office 365:
- Excel
- Word
- PowerPoint
- Visio
- Outlook
- Teams
Atlassian JIRA:
- Requirements and issue tracking
- User stories
- Backlog management
- Defect/issue management
- Project/workstream tracking
- Agile project collaboration
S7 – Public Healthcare Experience
- Previous experience working within public health authorities or public healthcare organizations.
- Strong understanding of:
- Public healthcare environments
- Healthcare policies and practices
- Clinical governance
- Healthcare service delivery
- Provincial healthcare systems
- Acute-care operations
- Clinical information management
- Experience within the New Brunswick healthcare system is highly desirable.
Core Technical & Functional Skills
The ideal candidate should possess strong experience in the following areas:
- Clinical Business Analysis
- Clinical Informatics
- Clinical Documentation
- Inpatient Medicine
- Acute Care
- EHR / CIS Implementation
- Digital Health Transformation
- Clinical Workflow Analysis
- Clinical Process Standardization
- Business Requirements
- System Requirements
- Functional Requirements
- Requirements Gathering
- Requirements Validation
- Gap Analysis
- Current-State Analysis
- Future-State Design
- Business Process Modeling
- Workflow Design
- Use Cases
- User Stories
- Detailed Solution Design
- Clinical Content Development
- Clinical Templates
- Clinical Forms
- Order Sets
- CPOE
- Clinical Decision Support
- Healthcare Provider Workshops
- Stakeholder Engagement
- Clinical SME Collaboration
- CIS/EHR Build
- Clinical Content Validation
- System Testing / UAT
- Implementation Support
- Training and User Documentation
- Change Adoption
- Healthcare Standardization
- Microsoft Office 365
- Visio
- JIRA
- Agile / hybrid project environments
- Multi-workstream project delivery
Preferred Healthcare Experience
Preference will be given to candidates who have worked with:
- Hospitals
- Provincial health authorities
- Acute-care organizations
- Inpatient Medicine departments
- Physicians
- Nursing teams
- Nurse Practitioners
- Allied Health
- Pharmacy
- Laboratory
- Medical Imaging
- Clinical Informatics teams
- EHR/CIS vendors
- Provincial digital health programs
Key Deliverables
The successful candidate will be expected to contribute to and/or deliver:
- Detailed review and assessment of existing business requirements.
- Clinical stakeholder engagement and requirements workshops.
- Current-state and future-state workflow documentation.
- Business and system requirements.
- Gap analysis and recommendations.
- Use cases and user stories.
- Clinical documentation standards.
- Clinical templates and related CIS content.
- Detailed process and solution documentation.
- Workflow documentation.
- User guides.
- Training materials.
- Clinical content build, validation, and testing within the CIS.
- Implementation and adoption support.
- Stakeholder communication and engagement materials.
- Recommendations and solutions supporting provincial clinical standardization.
Ideal Candidate Profile
The strongest candidates will be Senior Clinical Business Analysts / Clinical Informatics Analysts with a proven track record supporting large-scale acute-care EHR/CIS implementations, particularly tho