Senior Clinical Application Analyst
University of Arkansas · UAMS ·
- Seniority
- Senior
- Employment
- Full time
- Category
- Software engineering
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Closing Date:
Type of Position:
Professional Staff - Project/Program Administration
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].
Department:
IT | Ambulatory Electronic Med Record
Department's Website:
Summary of Job Duties:
The Senior Application Systems Analyst supports IT EMR Services. Acts independently under general supervision, requiring minimal instruction and guidance. Supports system applications, primarily Epic Ambulatory (Healthy/Compass Rose). Demonstrates high level of proficiency and expertise on software functionality and integration. Responsible for building system components, testing, implementation support and maintenance of assigned system applications. Performs in-depth analysis, trouble shooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it. Analyzes/reviews and tests each product release and communicates needed changes to operations. Must be able to document and follow system change control procedures for the system. Works closely with other analysts, software vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs. Researches, analyzes, facilitates and implements business and system workflows in order to expedite process improvement and coordinate business practices. Identifies best practices and implements opportunities for standardization. Prepares activity and other reports as necessary. Provides guidance and mentoring to more junior analysts. Attains necessary certifications, as applicable, in a timely manner according to policy. Provides On-Call support for application.
Qualifications:
- Master's degree in clinical, healthcare, business, IT, or related field plus three (3) years of IT experience or clinical/operational experience, or any combination of the two, or
- Bachelor's degree in clinical, healthcare, business, IT, or related field plus five (5) years of IT experience or clinical/operational experience or any combination of the two, or
- Associate's degree in clinical, healthcare, business, IT, or related field plus seven (7) years of IT experience or clinical/operational experience or any combination of the two, or
- High School diploma plus nine (9) years of IT experience or clinical/operational experience or any combination of the two required.
Knowledge, Skills & Abilities:
- Working knowledge of Microsoft Office Suite.
- Excellent written and verbal communication skills
Licenses, Certificates, or Registration:
- Epic Ambulatory and Epic Healthy Planet/Compass Rose - must be certified in the above application(s) or obtain certification within 12 months (per application) of the date of the last required class to be eligible for certification.
Preferred Qualifications:
- Associate's Degree or progressively higher degree.
- IT experience plus Clinical or Operational experience.
Responsibilities:
- Builds, configures, tests, supports, and maintains assigned applications to ensure system efficiency and integrity.
- Assesses user needs and translates business and operational requirements into system workflows and functional specifications.
- Troubleshoots system issues, performs root cause analysis, and identifies appropriate solutions.
- Coordinates issue resolution with end users, IT teams, vendors, and operational leadership.
- Tests system changes, upgrades, and new functionality to minimize risks and ensure successful implementation.
- Monitors applications following production changes to ensure data integrity, system stability, and successful resolution.
- Supports application integration and works with cross-functional teams to meet clinical and operational needs.
- Develops and maintains system documentation, reports, audit trails, change controls, and operating procedures.
- Supports application security and role-based access requirements in accordance with organizational, regulatory, and audit requirements.
- Participates in process and quality improvement initiatives and identifies opportunities to improve application functionality and stability.
- Leads and participates in IT projects, including system implementations, application upgrades, testing, and evaluation of software solutions.
- Uses project management tools and methodologies to support project scope, timelines, and objectives.
- Provides mentorship and guidance to other analysts and shares application knowledge with team members and operational stakeholders.
- Maintains appropriate certifications and stays current on industry and regulatory requirements that may impact assigned applications.
- Performs other duties as assigned.
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact [email protected] for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.