This role will be based in Dublin, Ireland.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
LinkedIn is one of the most trusted platforms globally, a place where our members invest their time, engage in meaningful conversations, build professional relationships, and do business. Within our Marketing Solutions business we are looking for a Client Solutions Manager to join our our fast-growing Growth & Mid-Market Segment team in achieving our goal of empowering businesses to reach, engage and convert their target audience at scale.
The role of a Senior Client Solutions Manager in LinkedIn is to build and manage relationships with our clients, by discovering and executing against client objectives and serving as a trusted advisor and consultant.
Client Solutions Managers collaborate with their Account Director partner/s as well as cross-functional teams to drive growth in their clients. This involves identifying trends and solving problems, providing ongoing marketing strategy consultation, as well as identifying areas where we can provide more value for our clients to build a case for upselling and incremental revenue opportunities.
Responsibilities:
- Build strong relationships with LinkedIn Marketing Solutions customers by providing best-in-class consultative solutions that meet their marketing and business needs.
- Reach and exceed sales quotas while contributing to overall team goals.
- Create and manage a tiered service approach for your clients to deliver growth in your book.
- Proactively analyse and optimise your customers’ advertising campaigns and marketing programs to make strategic and tactical recommendations to meet long-term goals and improve immediate advertising performance.
- Working closely with your Account Director, you will consult and advise on all aspects of your client’s media campaigns including targeting, implementation, optimization, and reporting.
- Advise on creative and content quality and development, leveraging marketing expertise to maximize performance and delivery. Support your customers’ communication and ongoing education, including a best-in-class onboarding experience and ad hoc education needs.
- Work effectively with various cross-functional partners in product, product marketing, insights, content marketing, technical support, and others to ensure customer success.
- Provide updates to the management team on your pipeline and sales forecast
- Ability to carry and hit quota incorporating complex sales cycles in a competitive advertising marketplace.
- Contribute to client events - Travel may be required up to 10%.
Basic qualifications:
- 5+ years of experience in client-facing roles with internal or external stakeholder management experience
- 3+ years of media sales or digital marketing experience
- 5+ years in sales quota carrying role
- Business fluency in English
Preferred qualifications:
- Business fluency in Dutch.
- Experience working in or with the Benelux Market
- Experience of thriving in a result-driven environment.
- Ability to translate analytics and present them as insights and recommendations in a client facing setting to drive their marketing and commercial success.
- Experience of onboarding new clients to a self-service platform
- Experience managing a broad range of advertising budgets and campaigns.
- Ability to drive results and collaborate with major customers, creating relationships across many levels of a client.
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.
- Ability to work independently and collaborate cross-functionally.
- Understanding/passion for internet advertising technology and marketing automation.
Suggested Skills:
- Communication and negotiation Skills.
- Understanding of solution-based selling
- Planning & Prioritization
- Business Forecasting Skills
- Collaboration
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