Senior Client Solution Engineer - Mulesoft
Salesforce · Italy - Milan ·
- Seniority
- Senior
- Category
- Solutions engineering
Salesforce · Italy - Milan ·
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Job Category
SalesJob Details
About Salesforce
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Salesforce is hiring a Client Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team. MuleSoft Account Executives will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, making architectural recommendations and solution sizing exercises. As a customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.
Working in a passionate Pre-Sales Solution Engineering team that puts teamwork first
Collaborate with account executives on a daily basis to ensure the technical and commercial win
Leaders who really care about your development and success
Working for a company that truly lives its core values Equality and Sustainability
Working for one of the most innovative companies worldwide
Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal
Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing
Respond to Request for Information/Proposal documents
Work hands-on with prospects and customers to deliver both standard and customized solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions, from demo and proof of concept to design and implementation
Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing
Stay ahead of and immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them
Provide ongoing, post-sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success
Are “Salesforce Smart” and value knowledge, Innovation, Integration and adapt to change
Have a desire to “Win As A Team”
Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback
Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people
Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
Skills to establish trust with clients, and the ability to influence key decision makers
Experience with EAI, ESB, SOA, API Management, REST, JSON, SOAP, WSDL
Hands-on Java development experience and ability to code and debug against Java APIs is preferred
Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
Experience and ability to build and deliver Proofs of Concept (PoCs) and to respond to functional & technical elements of RFIs/RFPs independently
A passion for technology and an ability to translate that passion to impact business for our customers
Experience with Solution Engineering for Key Account Management preferred
Ability to travel as needed
Degree in IT / Business Informatics or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role
Languages: Italian and English
The typical base salary range for this position is EUR 56,325 to EUR 75,375 annually. Collective Bargaining Agreement: Impiegato Level 1
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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